LiveCareer-Resume

manager resume example with 1+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
Summary
Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased sales, improving buying experience and elevating company profile with target market.
Skills
  • Customer Service
  • Team Leadership
  • Time Management
  • Teamwork and Collaboration
  • Calm Under Pressure
  • Decision Making
  • Verbal and Written Communication
  • Problem Resolution
  • Professional and Courteous
  • Customer Relationship Management
  • Staff Training
  • Team Building
  • Scheduling and Coordinating
  • Goal Setting
  • Hiring and Training
  • Shift Scheduling
  • Work Planning and Prioritization
  • Documentation and Reporting
  • Training and Development
  • Managing Operations and Efficiency
  • Sales Techniques
  • Employee Development
  • Capital Improvement Planning
  • Onboarding and Orientation
  • Staff Development
  • Strategic Planning
  • Recruitment and Hiring
Experience
Manager, 07/2021 to Current
Guest Services, Inc.Boulder City, NV,
  • Trained employees on additional job positions to maintain coverage of roles.
  • Assigned tasks to associates to fit skill levels and maximize team performance.
  • Recruited and hired qualified candidates to fill open positions.
  • Completed thorough opening, closing and shift change functions to maintain operational standards each day.
  • Leveraged leadership skills to identify deficiencies and opportunities to improve policies, procedures and controls.
  • Led team meetings and one-on-one coaching sessions to continuously improve performance.
  • Entered time and attendance logs in preparation for payroll.
  • Monitored staff performance and addressed issues.
  • Enhanced team member performance through use of strategic and tactical approaches, motivational coaching and training.
  • Exercised good judgment and decision-making in escalating concerns and resolving issues.
  • Accomplished financial objectives by forecasting requirements, scheduling expenditures and preparing annual budgets.
  • Determined marketing strategies by reviewing operating and financial statements and departmental sales records.
  • Communicated company directives and programs to associates and ensured all follow-up items were completed accurately and timely.
  • Enforced customer service standards and resolved customer problems to uphold quality service.
  • Created training modules and documentation to train staff.
  • Developed lucrative marketing plans to maximize profits.
  • Developed and implemented appropriate plans to resolve unfavorable trends and enhance sales.
  • Conducted quality, timely performance feedback and performance appraisals.
  • Maintained adequate staffing to meet objectives within budget.
Silk Screener, 03/2022 to 09/2022
Covenant SecurityDulles, VA,
  • Examined and inspected products to identify defects and variations.
  • Conducted test runs of machines to proper operation.
  • Prepared dyeing machines for production runs.
  • Mounted rolls of cloth on machines using hoists.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
  • Juggled multiple projects and tasks to ensure high quality and timely delivery.
  • Demonstrated self-reliance by meeting and exceeding workflow needs.
Seafood Clerk, 01/2021 to 08/2022
KrogerPewaukee, WI,
  • Reviewed quality of displayed products and removed old or poor quality merchandise.
  • Followed cleaning schedule for floors, walls and storage areas.
  • Worked safely and efficiently when handling seafood products.
  • Took apart equipment to rinse, clean and sanitize components.
  • Received inventory and stock and verified receipt of ordered products and orders.
  • Prepared cases by pulling products out of case, re-icing case and putting products in fresh pans.
  • Cut, wrapped, weighed and tared seafood department products.
  • Cleaned and maintained department equipment by breaking down and reassembling equipment and washing appropriate parts with sanitizing solution.
  • Placed proper signage on products to display pricing, description, code dating and COOL information.
  • Adhered to established recipes when preparing seafood entrees.
  • Organized store by returning merchandise to proper areas and restocked displays.
  • Stocked shelves and supplies and organized displays to focus customer attention on specific items.
  • Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
  • Recommended merchandise to customers based on needs and preferences.
  • Bagged or packaged purchases and wrapped gifts.
  • Placed special orders or called other stores to find desired items.
  • Maintained knowledge of sales and promotions, return policies and security practices.
  • Answered store and merchandise questions and led customers to wanted items.
  • Greeted customers to determine wants or needs.
  • Prepared merchandise for purchase or rental.
Warehouse Operator, 07/2021 to 03/2022
Westrock CompanyHanover Park, IL,
  • Maintained inventory control by collecting stock location orders and printing requests.
  • Examined and inspected stock items for wear or defects, reporting any damage to supervisors.
  • Utilized material handling equipment to transport product to shipping locations or delivery platforms.
  • Verified product inventory reports by comparing logs and reports and adjusting entries.
  • Juggled multiple projects and tasks to ensure high quality and timely delivery.
  • Prioritized and organized tasks to efficiently accomplish service goals.
  • Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Loaded and unloaded shipments from trucks and picked up and moved heavy packages and items using forklifts.
  • Stacked and stored pallets in proper locations to keep warehouse clean and organized.
  • Documented actions by completing forms, reports, logs and records.
Education and Training
High School Diploma: , Expected in 05/2021
West Creek High School - Clarksville, TN
GPA:

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Resume Overview

School Attended

  • West Creek High School

Job Titles Held:

  • Manager
  • Silk Screener
  • Seafood Clerk
  • Warehouse Operator

Degrees

  • High School Diploma

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