Banking professional who is motivated at processing customer transactions, counting money and maintaining a balanced cash drawer with a high level of accuracy. Trained in all aspects of opening and closing procedures,compliance training for new and current employees and following and enforcing policies. Customer satisfaction always a top priority and very pleasant to work with.
Cash handling expertise
Proficient in typing
Rapid data entry skills
Compliance, banking laws and regulations
Spanish speaking (beginning Rosetta Stone)
Manager, 11/2011 to Current United Check Cashing – 192 Wilkes Barre Blvd Wilkes Barre PA 18702
Cashed & verified checks.
Maintained friendly and professional customer interactions.
Sold Money Orders
Check Free Pay agent; processing bills.
Western Union Agent (processor of sending & receiving money transfers).
Budget Mobile Agent (helping to assist those on government assistance receive free phones).
Assisted with compliance programs and documentation (AML, CTR, and SAR)
Trained new employees on rules, regulations, & policies.
Rapidly and efficiently prepared customer and ATM cash and change orders.
Organized, stocked and maintained the teller window area.
Answered telephone inquiries on policies and products including check cashing, bill pay, Western Union, and Prepaid card services.
Sales Representative and Associate, 05/2011 to 06/2012 Macy's – Wyoming Valley Mall Wilkes Barre Pa 18702
Knowledgeable of products and merchandise.
Designation of Flex Team (worked different stations and areas in need).
Sales Representative and Associate, 11/2009 to 05/2010 Boscov's – Laurel Mall Hazelton Pa 18202
Sales Associate for Housewares and Electronics.
Knowledgeable of products.
Accepted payments for merchandise and stocked shelves.
Associate of Arts: General Business and Education, Undergoing Lehigh Cabon Community College - 234 High St, Tamaqua, PA 18252
Continuing education in Business and Education
High School Diploma: 2009 Weatherly Area High School - 602 6th St. Weatherly, PA 18255
Distinguished honor roll student.
Received Student of the Month for November 2009 for academic and community standing.
Dual Enrollment classes for college and high school credit.
Received two community scholarship awards in Music and Writing