Enthusiastic customer service professional with over 20 years of client interaction
Strong customer service experience
Sharp problem solve
Large cash/check deposits experience
Top sales performer
Four years of restaurant experience: prep,cook,cashier,front of house
Personal: proud single father of amazing daughter, took an office from low revenue of 8k a month to 70k revenue. I am a licensed insurance agent with a solicitors license. Customer service has been my passion my whole life.
Professional level: have taken all job opportunities to the best possible learning experience. From 2010 reached the top 3 spot in the state in sales for Texas state low cost insurance. For 5 years kept either 3rd, 2nd spot is sales for the company.
many awards from rookie of year to outstanding sales.
surviving 12 years with a once great company.
blessed with a big book of clients
February 2016 to July 2016
JAI DINING SERVICEODESSA , TXMANAGERMANAGED AS MANY AS 30 EMPLOYEES AT TIME. OPEN AND CLOSING DUTIES. PAYROLL. HIRING. DAILY REPORTS AND INCIDENTS REPORTS. HANDLE LARGE SUMS OF MONIES. PLACING SUPPLIES ORDERS AND MAINTANING OF SUPPLIES AND INVENTORY. PROBLEM SOLVING AND COMPLAINTS FROM CUSTOMERS. MAKING SCHEDULES.
February 2004 to February 2016
TEXAS STATE LOW COST INSURANCEODESSA, TXOFFICE MANAGERONE ON ONE CUSTOMER SERICE, Earned “Top Seller” for 5 consecutive years, daily open and closing duties, large money handling, maintaining office operations, inventory, and overhead. daily, monthly and yearly reports. Constantly educating my self with changes in products, company outlines, and underwriting guidelines
February 1990 to November 2003
OTHER JOBS ODESSA, TXMANAGER, SHIFT MANAGER, EMPLOYEE
MCCAULAH ENTR. 5YRS
LONE STAR DELIVERY 6M
SUBWAY 1 YR
VOLANTEERS OF AMERICA 3YRS
ODESSA COLLEGE 2YRS
odessa high school odessa , TX, usamath and science college bound high school diplomaalgebra, geometry, pre calculus, trigonometry , chemistry ap, typing ,honor society, football,
odessa college odessa , tx, usacivil engineer nonecal 1 and cal 2, chemistry, drafting , physics, help start the Odessa college tutoring facility