LiveCareer-Resume

manager delivery driver stock resume example with 10+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
Summary

Hardworking and motivated individual with a substantial amount of experience and record of success in retail. Solid history balancing team performance, customer service targets and business objectives. Dedicated to working closely with employees to maximize productivity and optimize procedures. Decisive leader with good planning and organizational skills.

Skills
  • Sales Techniques
  • Route management
  • Defensive driver training
  • Staff development
  • Pallet jack and hand truck operation
  • Marketing
  • Safety methods
  • Excellent sense of direction
  • Perfect attendance record
  • Exceptional written and verbal communication skills
  • Issue and conflict resolution
  • Merchandise stocking
  • Goods Transport
  • Courteous and polite demeanor
  • Responsible driver
  • Dependable and reliable
  • Customer Service
  • Time management skills
Experience
Manager, Delivery Driver, Stock, 03/2015 to Current
Wegmans Food Markets, Inc.Cicero, NY,
  • Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.
  • Located and selected merchandise to verify against delivery sheet specifications.
  • Monitored supplier operations to verify quality, delivery schedule and conformance to contract specifications.
  • Grouped and routed deliveries according to designated areas to maintain efficient delivery times.
  • Drove financial performance of assigned areas by verifying achieved sales and profit goals and implementing plans to correct deficiencies.
  • Assisted negotiation with vendors and suppliers to reduce the cost of items.
  • Operated delivery vehicles 5 days per week.
  • Conferred frequently with dispatch to meet delivery schedule targets and incorporate late adjustments.
  • Contacted customers prior to delivery to coordinate delivery times.
  • Delivered rush merchandise on tight schedules to meet customer targets.
  • Completed order forms and collected payments to keep customer accounts current.
  • Handled merchandise in accordance with product handling standards.
  • Processed payments by accepting cash, checks and credit card payments.
  • Handled customer service complaints with utmost professionalism and knowledgeable responses to maintain trust and company loyalty.
  • Promoted employee safety awareness based on understanding of regulatory mandates and organizational best practices.
  • Recruited and hired qualified candidates to fill open positions.
  • Conducted inventory counts by assessing current state of inventory integrity against target accuracy levels and tracking variances.
  • Trained employees on additional job positions to maintain coverage of roles at all times.
  • Reduced shrink by developing culture of loss prevention, improving return processes and upgrading store layout.
  • Obtained signatures on all invoices and credits to stay on top of paperwork requirements.
  • Verified contents of daily inventory loads against Bills of Lading.
  • Evaluated store performance by receiving, analyzing and incorporating feedback from store inspections to implement action plans for improvements.
  • Facilitated month-end journal entries, account reconciliation and invoicing.
Retail Supervisor, 05/2014 to 03/2015
Lkq CorpAtlanta, GA,
  • Supervised work of cashiers, including training new team members and monitoring performance.
  • Coordinated efficient restocks to keep retail displays organized and full for customers.
  • Boosted customer satisfaction with proactive initiatives focused on improved engagement and better service resolutions.
  • Increased sales per quarter by optimizing in-store promotional strategies.
  • Conducted job interviews, led employee performance evaluations with constructive feedback and rewarded top sales performers to attract and retain top-quality personnel.
  • Established, enforced and optimized departmental procedures and goals to optimize team performance and productivity.
Cashier, 05/2012 to 05/2014
Lkq CorpAkron, OH,
  • Assisted with purchases, locating items and signing up for rewards programs.
  • Trained new team members in cash register operation, stock procedures and customer service.
  • Completed daily recovery tasks to keep areas clean and neat for maximum efficiency.
  • Wrapped items and bagged purchases properly to prevent merchandise breakage.
  • Operated cash register, collected payments and provided accurate change.
  • Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
Cashier, 06/2011 to 01/2013
North Carolina Country StoreCity, STATE,
  • Monitored sales events, added new merchandise and rang up purchases.
  • Welcomed customers, offering assistance to help find necessary store items.
  • Operated cash register, collected payments and provided accurate change.
  • Wrapped items and bagged purchases properly to prevent merchandise breakage.
Education and Training
High School Diploma: , Expected in 06/2013
Frederick Douglass Academy Iv Secondary School - Brooklyn, NY
GPA:
  • Major in business
  • Graduated with a High School Advanced Regents Diploma

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Resume Overview

School Attended

  • Frederick Douglass Academy Iv Secondary School

Job Titles Held:

  • Manager, Delivery Driver, Stock
  • Retail Supervisor
  • Cashier
  • Cashier

Degrees

  • High School Diploma

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