LiveCareer-Resume

manager resume example with 20+ years of experience

Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
  • :
Summary

Hardworking and motivated Manager with almost a decade of experience and record of success in the Beverage industry. Solid history balancing team performance, customer service targets, supplier relationships, and business objectives. Dedicated to working closely with front-line employees to maximize productivity and optimize procedures. Decisive leader with good planning and organizational skills.

Skills
  • Issue and conflict resolution
  • Project management
  • Lead generation
  • Brand management
  • Staff development
  • Inventory management
  • Organization
  • Customer service
  • Relationship development
  • Operational improvement
  • Problem resolution
  • Planning and coordination
  • Process improvement
  • Team management
  • Team building
  • Administrative support
Experience
Manager, 02/2015 - Current
University Of Maryland Berwyn Heights, MD,
  • Connected with customers daily to understand needs, provide assistance and collect feedback to optimize operations.
  • Oversaw daily functions, including inventory management, display merchandising and purchasing operations.
  • Enhanced sales by implementing merchandising and promotional improvements.
  • Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.
  • Organized and updated schedules to optimize coverage for expected customer demands.
  • Created engaging merchandise presentations to motivate impulse purchases.
  • Improved profitability by executing daily, weekly, and monthly floor plan changes.
  • Developed team members into supervisors and department managers to promote family-based and performance-oriented culture.
  • Assisted in store opening by setting up office space, computers and cash registers.
  • Verified merchandise pricing to achieve revenue and profitability goals, reduce shrink and forecast sales.
  • Recognized for exceptional shift performance.
  • Managed daily operations including purchasing, inventory control, merchandising and product distribution.
  • Used Point of Sale register system to complete transactions.
  • Negotiated and worked with local vendors to keep costs low and build community relations.
  • Managed special store projects to improve store-wide processes and operations.
  • Oversaw sales and marketing operations while developing strategic partnerships.
  • Mentored employees and instructed on management of complicated sales, complex issues and difficult customers.
  • Instructed staff on procedures for handling difficult transactions.
  • Ensured register count and bank deposits contained proper amounts of currency.
  • Counted and balanced registers.
  • Reviewed sales reports to enhance sales performance and improve inventory management accuracy.
  • Monitored security issues and kept shrinkage low.
  • Prevented store losses using awareness and attention to detail to detect gaps for corrective action.
  • Grew revenue by improving sales and service strategies.
Manager, 02/2012 - 02/2015
University Of Maryland Berwyn Heights, MD,
  • Connected with customers daily to understand needs, provide assistance and collect feedback to optimize operations.
  • Taught junior employees how to meet operational and sales goals with proactive strategies.
  • Oversaw daily functions, including inventory management, display merchandising and purchasing operations.
  • Enhanced sales by implementing merchandising and promotional improvements.
  • Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.
  • Organized and updated schedules to optimize coverage for expected customer demands.
  • Improved profitability by executing daily, weekly, and monthly floor plan changes.
  • Assisted in store opening by setting up office space, computers and cash registers.
  • Verified merchandise pricing to achieve revenue and profitability goals, reduce shrink and forecast sales.
  • Interviewed and hired team members which demonstrated dedication and added value to team.
  • Maintained detailed and accurate accounting records by overseeing documentation of sales, purchases and requisitions.
  • Wrote and submitted reports.
  • Evaluated employee performance.
  • Directed and supervised staff performance.
  • Supported long-term business strategies, generating guest relations feedback for process improvements.
  • Managed daily operations including purchasing, inventory control, merchandising and product distribution.
  • Used Point of Sale register system to complete transactions.
  • Managed special store projects to improve store-wide processes and operations.
  • Oversaw sales and marketing operations while developing strategic partnerships.
  • Oversaw disciplinary actions.
  • Instructed staff on procedures for handling difficult transactions.
  • Ensured register count and bank deposits contained proper amounts of currency.
  • Prepared and submitted nightly bank deposits.
  • Counted and balanced registers.
  • Monitored security issues and kept shrinkage low.
  • Grew revenue by improving sales and service strategies.
Smokehouse Manager, 06/1997 - 02/2012
Coborn's Iron Mountain, MI,
  • Educated customers on meat choices and preparation methods to increase sales.
  • Properly stored meat to decrease waste and increase product freshness span.
  • Trained new employees on cleanliness, client interactions and various types of meat cuts.
  • Answered customer questions about specific products and cut meats to specifications.
  • Cut, wrapped, weighed and labeled orders for customers.
  • Monitored employee use of machinery, including mincers, slicers and sausage fillers.
  • Passed health inspections by correctly evaluating meat temperatures for safety and quality and keeping detailed records of heat statuses.
  • Processed beef, pork and bison for freezer storage.
  • Earned reputation for good attendance and hard work.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Improved customer satisfaction by finding creative solutions to problems.
  • Improved profit margins by streamlining operations and workflow and negotiating competitive vendor contracts.
  • Recognized by management for providing exceptional customer service.
  • Loaded and unloaded ovens with various products.
  • Sanitized cooking and cutting equipment.
  • Collaborated with team members to synchronize and maintain material flow.
  • Monitored equipment during operations and calibrated settings to maintain optimal temperatures and speeds.
  • Measured raw materials and finished products to document transactions produce accurate inventory data.
  • Maintained correct settings for temperature, humidity and pressure during processing to consistently produce high-quality products.
Education and Training
: Liberal Arts And General Studies, Expected in
-
Northwestern Michigan College - Traverse City, MI
GPA:
Status -
: , Expected in
-
Northwestern Michigan College - ,
GPA:
Status -
  • Completed professional development in Entrepreneurial and Small Business Management from the Michigan Small Business Assosciation
Certifications

Certificate from the Michigan Small Business And Technology Administration

Certificate from the Mexican Government

,

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Resume Overview

School Attended

  • Northwestern Michigan College
  • Northwestern Michigan College

Job Titles Held:

  • Manager
  • Manager
  • Smokehouse Manager

Degrees

  • Some College (No Degree)
  • Some College (No Degree)

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