SEARCH

Manager Resume Example

Resume Score: 80%

Love this resume?Build Your Own Now
MANAGER
Summary

Enthusiastic individual with superior skills in working in both team-based and independent capacities. Bringing strong work ethic and excellent organizational skills to any setting. Excited to begin new challenge with successful team.

Motivational leader and organizational problem-solver with advanced supervisory, team building and customer service skills. Experience stepping into roles and quickly making positive changes to drive company success. Focused on using training, monitoring and morale-building techniques to maximize employee engagement and performance.

Skills
  • Contract development and management
  • Issue and conflict resolution
  • Capital improvement planning
  • Brand management
  • Staff development
  • Lead generation
  • Project management
  • Systems and automation applications
  • Relationship development
  • Planning and coordination
  • Business operations
  • Problem resolution
  • Customer service
  • Security systems
  • Supervision
  • Inventory management
  • MS Office
  • Organization
  • Communications
  • Administrative support
  • Team management
  • Team building
Experience
10/2012 - 03/2020Gallo Pizza and Italian RestaurantNew Oxford, PA
Manager
  • Recruited and hired qualified candidates to fill team vacancies by posting openings in local newspapers, job boards and sharing details via social media platforms.
  • Assigned tasks to associates to fit skill levels and maximize team performance.
  • Trained current employees on additional job positions to maintain coverage of roles at all times.
  • Established and created training programs to enhance employee knowledge of best practices, resulting in improved customer satisfaction.
  • Greeted and encouraged feedback from customers, using feedback to implement positive changes within store.
  • Evaluated store performance by receiving, analyzing and incorporating feedback from store inspections to implement action plans for improvements.
  • Maintained ongoing system for development, recruitment, recognition and retention of store crew and management.
  • Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.
  • Opened and closed store by processing daily paperwork, balancing register drawers, producing staffing schedules and preparing deposits.
11/2010 - 10/2012Little Italy PizzaNew Oxford, PA
Cashier
  • Assisted with purchases, locating items and signing up for rewards programs.
  • Read weekly sales inserts and monitored price changes.
  • Assisted customers with account updates, new service additions and promotional offers.
  • Welcomed customers, offering assistance to help find necessary store items.
  • Processed all sales transactions accurately and promptly to prevent long customer wait times.
  • Organized and maintained both physical and digital payment documentation for accurate filing and compliant recordkeeping.
  • Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
  • Resolved issues with cash registers, card scanners and printers.
  • Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers.
  • Completed daily recovery tasks to keep areas clean and neat for maximum efficiency.
  • Learned roles of other departments to provide coverage and keep store operational.
08/2009 - 10/2010Burger KingNew Oxford, PA
Manager
  • Recruited and hired qualified candidates to fill team vacancies by posting openings in local newspapers, job boards and sharing details via social media platforms.
  • Conducted inventory counts by assessing current state of inventory integrity against target accuracy levels and tracking variances.
  • Assigned tasks to associates to fit skill levels and maximize team performance.
  • Facilitated exceptional sales and performance results by focusing on continuous improvement approaches and capitalizing on emerging market opportunities.
  • Trained current employees on additional job positions to maintain coverage of roles at all times.
  • Implemented merchandising plans to drive profitability, collaborating with visual merchandising team to develop strategies.
  • Increased safety awareness among employees, resulting in zero injuries.
  • Greeted and encouraged feedback from customers, using feedback to implement positive changes within store.
  • Evaluated store performance by receiving, analyzing and incorporating feedback from store inspections to implement action plans for improvements.
  • Maintained ongoing system for development, recruitment, recognition and retention of store crew and management.
  • Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.
  • Opened and closed store by processing daily paperwork, balancing register drawers, producing staffing schedules and preparing deposits.
  • Monitored supplier operations to verify quality, delivery schedule and conformance to contract specifications.
Education and Training
06/1995New Oxford, PA
High School DiplomaNew Oxford Senior High School
Build Your Own Now

DISCLAIMER

Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

Resume Overview

Companies Worked For:

  • Gallo Pizza and Italian Restaurant
  • Little Italy Pizza
  • Burger King

School Attended

  • New Oxford Senior High School

Job Titles Held:

  • Manager
  • Cashier

Degrees

  • High School Diploma

Similar Resumes

View All
Manager-resume-sample

Manager

ERNST & YOUNG LLP

Hingham, Massachusetts