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Manager Resume Example

Resume Score: 80%

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MANAGER
Summary

Enthusiastic individual with superior skills in working in both team-based and independent capacities. Bringing strong work ethic and excellent organizational skills to any setting. Excited to begin new challenge with successful team.

Motivational leader and organizational problem-solver with advanced supervisory, team building and customer service skills. Experience stepping into roles and quickly making positive changes to drive company success. Focused on using training, monitoring and morale-building techniques to maximize employee engagement and performance.

Skills
  • Contract development and management
  • Issue and conflict resolution
  • Capital improvement planning
  • Brand management
  • Staff development
  • Lead generation
  • Project management
  • Systems and automation applications
  • Relationship development
  • Planning and coordination
  • Business operations
  • Problem resolution
  • Customer service
  • Security systems
  • Supervision
  • Inventory management
  • MS Office
  • Organization
  • Communications
  • Administrative support
  • Team management
  • Team building
Experience
10/2012 - 03/2020Gallo Pizza and Italian RestaurantNew Oxford, PA
Manager
  • Recruited and hired qualified candidates to fill team vacancies by posting openings in local newspapers, job boards and sharing details via social media platforms.
  • Assigned tasks to associates to fit skill levels and maximize team performance.
  • Trained current employees on additional job positions to maintain coverage of roles at all times.
  • Established and created training programs to enhance employee knowledge of best practices, resulting in improved customer satisfaction.
  • Greeted and encouraged feedback from customers, using feedback to implement positive changes within store.
  • Evaluated store performance by receiving, analyzing and incorporating feedback from store inspections to implement action plans for improvements.
  • Maintained ongoing system for development, recruitment, recognition and retention of store crew and management.
  • Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.
  • Opened and closed store by processing daily paperwork, balancing register drawers, producing staffing schedules and preparing deposits.
11/2010 - 10/2012Little Italy PizzaNew Oxford, PA
Cashier
  • Assisted with purchases, locating items and signing up for rewards programs.
  • Read weekly sales inserts and monitored price changes.
  • Assisted customers with account updates, new service additions and promotional offers.
  • Welcomed customers, offering assistance to help find necessary store items.
  • Processed all sales transactions accurately and promptly to prevent long customer wait times.
  • Organized and maintained both physical and digital payment documentation for accurate filing and compliant recordkeeping.
  • Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
  • Resolved issues with cash registers, card scanners and printers.
  • Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers.
  • Completed daily recovery tasks to keep areas clean and neat for maximum efficiency.
  • Learned roles of other departments to provide coverage and keep store operational.
08/2009 - 10/2010Burger KingNew Oxford, PA
Manager
  • Recruited and hired qualified candidates to fill team vacancies by posting openings in local newspapers, job boards and sharing details via social media platforms.
  • Conducted inventory counts by assessing current state of inventory integrity against target accuracy levels and tracking variances.
  • Assigned tasks to associates to fit skill levels and maximize team performance.
  • Facilitated exceptional sales and performance results by focusing on continuous improvement approaches and capitalizing on emerging market opportunities.
  • Trained current employees on additional job positions to maintain coverage of roles at all times.
  • Implemented merchandising plans to drive profitability, collaborating with visual merchandising team to develop strategies.
  • Increased safety awareness among employees, resulting in zero injuries.
  • Greeted and encouraged feedback from customers, using feedback to implement positive changes within store.
  • Evaluated store performance by receiving, analyzing and incorporating feedback from store inspections to implement action plans for improvements.
  • Maintained ongoing system for development, recruitment, recognition and retention of store crew and management.
  • Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.
  • Opened and closed store by processing daily paperwork, balancing register drawers, producing staffing schedules and preparing deposits.
  • Monitored supplier operations to verify quality, delivery schedule and conformance to contract specifications.
Education and Training
06/1995New Oxford, PA
High School DiplomaNew Oxford Senior High School
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Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

Resume Overview

Companies Worked For:

  • Gallo Pizza and Italian Restaurant
  • Little Italy Pizza
  • Burger King

School Attended

  • New Oxford Senior High School

Job Titles Held:

  • Manager
  • Cashier

Degrees

  • High School Diploma

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