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Manager Resume Example

Resume Score: 80%

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MANAGER
Summary

Medical Assisting seeking a position where I may use my training, education and past work experience to positively impact our community. Hardworking and motivated medical assistant with 4 years of experience and record of success in the medical field. Solid history balancing team performance, customer service targets and business objectives. Dedicated to working closely with front-line employees to maximize productivity and optimize procedures. Decisive leader with good planning and organizational skills.

Skills
  • Knowledgeable in medical law and ethics and understanding of medical emergency procedures
  • Proper patient chart documentation
  • Experienced in billing and Coding – ICD-9 and CPT
  • Familiar with accounts payable/receivable as well as basic bookkeeping and payroll
  • Medical Manager, Excel, Microsoft Word and PowerPoint
  • General office/reception/customer service skills
  • Appointment scheduling, confirmations, cancellations, and referrals
  • Perform Phlebotomy/draw blood and take urinary tests
  • Perform ECGs
  • Minor lab procedures
  • Insurance verifications, claims and appeals
  • Injections and Vaccines hands on training
  • Accounts payable, Coding
  • Administrative, Reception
  • Basic, Scheduling
  • Billing, Spanish
  • Bookkeeping, Phone
  • Draw, Phones
  • CPT, Answer phones
  • Customer service skills, Transcription
  • Data entry
  • Documentation
  • English
  • Fax
  • General office
  • ICD-9
  • Insurance
  • Law
  • Medical Manager
  • Medical terminology
  • Excel
  • Office
  • PowerPoint
  • Microsoft Word
  • Next
  • Oil
  • Payroll
  • Phlebotom
  • First Aid/CPR
  • Workforce Management
  • Issue and conflict resolution
  • Project management
  • Staff development
Experience
Manager|AMIGOS DE VALLE - Mission, TX|01/2019 - 01/2020
  • Transported participants from their homes to Adult center adhering to all Texas traffic laws
  • Responsible for maintenance of transportation vehicle to include check oil and tire pressure everyday
  • Vigilante of activities in the Adult center to include administration responsibilities and monthly paperwork
  • Responsible to maintain facility clean to include common areas and restrooms.
  • Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.
  • Evaluated operational trends and made proactive strategy adjustments to maintain alignment between performance and objectives.
  • Assigned tasks to associates to fit skill levels and maximize team performance.
  • Remained calm and professional in stressful circumstances and when dealing with unhappy customers, effectively diffusing situations.
  • Promoted employee safety awareness based on understanding of regulatory mandates and organizational best practices.
Medical Assistant|Urodynamic Dynamics - San Antonio, TX|08/2015 - 04/2017

Diagnose patients who have urinary incontinence or any other urinary symptoms.

  • Partnered with healthcare and administrative staff to create patient-centered, inviting and supportive environment for patients and families.
  • Printed and filed examination data records according to HIPAA patient standards.
  • Performed preliminary physical tests, such as taking blood pressure, weight and temperature, accurately recording results in patient history summary.
  • Implemented inventory tracking system to maintain product accessibility and lower equipment cost.
  • Assisted physicians by preparing patients for procedures, including EKGs, phlebotomy, glucose testing and pulmonary function tests.
  • Batch-scanned and indexed patient charts to improve data availability while maintaining security.
  • Reviewed treatment sheets for consistency, completeness and accuracy.
Medical Assistant|Jimenez Pediatrics Edinburg TX - Edinburg, TX|08/2014 - 12/2015
  • Assisted with lab procedures: UA Glucose testing, vaccines, mono testing strep, and flu testing, CBC ,HCG testing, injections.
  • Performed wound care removal of staples, gauzed up wounds and sent out patients to emergency when needed.
  • Performed administrative tasks: answered phones, scanned, faxed, referrals, scheduled appointments for physicals.
  • Input patient information to EMR computer software.
  • Assisted with diagnostic testing by collecting and packaging biological specimens for internal and laboratory analyses.
  • Printed and filed examination data records according to HIPAA patient standards.
  • Implemented inventory tracking system to maintain product accessibility and lower equipment cost.
  • Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate effective treatment.
  • Coordinated and executed medical waste disposal according to governmental and organizational standards.
  • Kept facility stocked with necessary supplies, equipment and instruments.
  • Contacted pharmacies to submit and refill patients' prescriptions.
  • Interviewed and engaged patients to obtain medical history, chief complaints and vital signs.
Medical Assistant|McAllen Family Practice Clinic - McAllen, TX|06/2013 - 08/2013
  • Assisted with lab procedures: UAs, glucose testing, venipunctures, injections, draw blood.
  • Performed administrative tasks: answer phones, scan, fax, schedule appointments, transfer lines, referrals.
  • Provided wound care, EKGs, Pseudo scans, wellness, vitals.
  • Input patient information in computer software.
  • Completed Electronic Medical Records.
  • Partnered with healthcare and administrative staff to create patient-centered, inviting and supportive environment for patients and families.
  • Printed and filed examination data records according to HIPAA patient standards.
  • Performed preliminary physical tests, such as taking blood pressure, weight and temperature, accurately recording results in patient history summary.
  • Implemented inventory tracking system to maintain product accessibility and lower equipment cost.
  • Prepared prescription refill requests on behalf of physician to prevent lags.
  • Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate effective treatment.
  • Batch-scanned and indexed patient charts to improve data availability while maintaining security.
  • Sterilized instruments and disposed of contaminated supplies in adherence to OSHA regulations.
  • Interviewed and engaged patients to obtain medical history, chief complaints and vital signs.
  • Efficiently performed insurance verification and pre-certification and pre-authorization functions.
Education and Training
South Texas Vocational Technical Institute|McAllen, Texas|2013Medical Assisting Program
San Antonio College of Medical and Dental Assistants|McAllen, Texas|2007DiplomaMedical Office Specialist Externship consisting of 270 hours with Dr. Norberto Martinez in Waukegan, Illinois
Accomplishments
  • CERTIFICATIONS: CPR, HIPAA, and Coding – ICD-9 and CPT – NCCT Certified.
Languages
Bilingual and fluent in both English and Spanish
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Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

Resume Overview

Companies Worked For:

  • AMIGOS DE VALLE
  • Urodynamic Dynamics
  • Jimenez Pediatrics Edinburg TX
  • McAllen Family Practice Clinic

School Attended

  • South Texas Vocational Technical Institute
  • San Antonio College of Medical and Dental Assistants

Job Titles Held:

  • Manager
  • Medical Assistant

Degrees

  • Medical Assisting Program
    Diploma

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