Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000,

Reliable Manager demonstrating high level of ownership and initiative. Possessing exceptional work ethic and desire to go above and beyond to exceed company expectations. Offering knack for building productive working relationships. Successful in fast-paced, deadline-driven environments to manage goals and team development. History of thriving in team-oriented environments.

Driven General Manager brings 16 years of experience directing high-producing teams and developing employee loyalty. Organized professional with background streamlining operational processes and eliminating waste. Encouraging in helping employees to develop skills and cultivate performance-oriented mindset.

  • Marketing
  • Project management
  • Lead generation
  • Systems and automation applications
  • Issue and conflict resolution
  • Good work ethic
  • Multitasking
  • Flexible schedule
  • PPE use
  • Team building
  • Friendly, positive attitude
  • Sales Techniques
to Manager Fraser | Saint Cloud, MN,
  • Trained employees on additional job positions to maintain coverage of roles.
  • Assigned tasks to associates to fit skill levels and maximize team performance.
  • Completed thorough opening, closing and shift change functions to maintain operational standards each day.
  • Entered time and attendance logs in preparation for payroll.
  • Exercised good judgment and decision-making in escalating concerns and resolving issues.
  • Enhanced team member performance through use of strategic and tactical approaches, motivational coaching and training.
  • Enforced customer service standards and resolved customer problems to uphold quality service.
to Assistant Store Manager J&P Cycles | Ormond Beach, FL,
  • Assisted in continuous development of effective store associates to achieve desired sales and results.
  • Completed frequent walk-throughs and directed team members to correct issues impacting store appearance or professionalism.
  • Oversaw aspects of maintenance, inventory and daily activity management.
  • Provided mentorship for employees to generate sales, promote effective upselling and cross-sell to improve retail productivity.
  • Interviewed and vetted job applicants to make effective hiring decisions and fill vacancies with strong team members.
  • Handled scheduling for store shifts to achieve adequate staffing.
  • Checked monthly sales and performance reports to support operational planning and strategic decision-making.
  • Maintained inventory by checking merchandise to determine levels.
  • Supervised cashiers in processing credit, debit and cash payments to streamline sales.
  • Reviewed inventory and sales records to prepare reports for management and budget departments.
  • Oversaw daily operations of store, including inventory and supply restocking, cash-handling and assisting customers.
to General Manager Drivetime | Jacksonville, FL,
  • Delivered exceptional client experiences through hands-on leadership of associates and managers.
  • Built and maintained loyal, long-term customer relationships through effective account management.
  • Managed inventory levels and conducted corrective action planning to minimize long-term costs.
  • Complied with company policies and government regulations to prevent and detect rule violations and protect organization from fines and lawsuits.
  • Guided management and supervisory staff to promote smooth operations.
  • Supervised employees through planning, assignments and direction.
  • Trained employees on duties, policies and procedures.
  • Conducted employee evaluations to provide adequate feedback and recognize quality performance.
  • Administered employee discipline through verbal and written warnings.
  • Recruited, trained and empowered employees to achieve key performance indicators.
  • Created schedules and monitored payroll to remain within budget.
  • Tracked monthly sales to generate reports for business development planning.
to Assistant General Manager St. Hope Public Schools | Sacramento, CA,
  • Managed store cash intake with high accuracy and prepared daily bank deposits.
  • Placed new inventory orders and oversaw correct restocking procedures to maintain operational output.
  • Applied knowledge of coverage needs and individual employee strengths to produce successful team schedules.
  • Motivated and led team members to work together to achieve targets.
  • Disciplined and maintained staff to deliver hospitable, professional service reflecting business initiatives.
  • Managed and mentored staff to carry out operational directives with high productivity and accuracy.
  • Met business targets with streamlined operations strategies.
  • Controlled business inventory to keep numbers beneath targets through expert oversight and usage monitoring.
  • Oversaw payroll preparation and administration for staff.
  • Upheld policies, procedures and brand standards in operations.
  • Maintained neat and clean facilities to give business professional appeal.
Education and Training
Expected in to to | Culinary certification Kicking Horse Job Coro, Ronan, MT, GPA:

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Resume Overview

School Attended

  • Kicking Horse Job Coro

Job Titles Held:

  • Manager
  • Assistant Store Manager
  • General Manager
  • Assistant General Manager


  • Some College (No Degree)

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