LiveCareer-Resume

manager resume example with 10+ years of experience

Jessica Claire
Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
Home: (555) 432-1000 - Cell: - resumesample@example.com - : - -
Summary
Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased sales, improving buying experience and elevating company profile with target market.
Skills
  • Contract development and management
  • Issue and conflict resolution
  • Sales Techniques
  • Brand management
  • Systems and automation applications
  • Staff development
  • Key accounts and territory management
  • Salesforce Management
  • Capital improvement planning
  • MS Office
  • People skills
  • Microsoft Office
  • Organization
  • Problem resolution
  • Teambuilding
Experience
03/2018 to Current
Manager Ace Hardware Mansfield, TX,
  • Recruited and hired qualified candidates to fill open positions.
  • Greeted and encouraged feedback from customers to implement in-store operational changes.
  • Monitored supplier operations to verify quality, delivery schedule and conformance to contract specifications.
  • Assigned tasks to associates to fit skill levels and maximize team performance.
  • Facilitated month-end journal entries, account reconciliation and invoicing using [Software].
  • Evaluated store performance by receiving, analyzing and incorporating feedback from store inspections to implement action plans for improvements.
  • Promoted employee safety awareness based on understanding of regulatory mandates and organizational best practices.
  • Assisted negotiation with vendors and suppliers to reduce cost by [Number]%.
  • Facilitated exceptional sales and performance results by focusing on continuous improvement approaches and capitalizing on emerging market opportunities.
  • Conducted inventory counts by assessing current state of inventory integrity against target accuracy levels and tracking variances.
  • Maintained ongoing system for development, recruitment, recognition and retention of store crew and management.
  • Directed schedule of weekly projects and anticipated timelines for milestones and completion dates.
  • Addressed internal and customer-related issues each day and affected strategic resolutions.
  • Cross-trained in every store role to maximize operational knowledge.
  • Analyzed operations and market data to assess areas in need of improvement and capitalize on changing conditions.
  • Established ambitious goals for employees to promote achievement and surpass business targets.
  • Supervised and trained customer service team members to provide exceptional service, driving retention and satisfaction.
  • Improved productivity initiatives, coordinating itinerary and scheduling appointments.
  • Spearheaded training initiatives to improve employee performance and bottom-line business results.
  • Met with each associate to establish realistic monthly sales goals.
  • Strengthened operational efficiencies and traceability, developing organizational filing systems for confidential client records and reports.
  • Increased customer base and market share by promoting product through diverse channels.
  • Recruited, hired and trained new employees, including monitoring and review of individual performance.
04/2014 to 10/2015
Construction Texas Health & Human Services Commission Tyler, TX,
  • Advised officials regarding traffic-control measures to protect work site integrity, crew safety, and general public welfare.
  • Coordinated communication between equipment operators via two-way radios and hand signals.
  • Assisted distribution of tools, materials and equipment to skilled workers.
  • Collected and removed debris from work sites to maintain team productivity and minimize safety hazards.
  • Assisted electrical, plumbing and carpentry teams by completing basic and semi-skilled work.
  • Built and disassembled scaffolds, bracing and barricades to assist in vertical construction activities.
  • Organized and maintained tools and equipment to enhance work efficiency.
  • Signaled equipment operators to help align machinery movements and smoothly transfer materials.
  • Relayed communication to equipment operators and helped attach special pieces.
  • Operated overhead lifts to move heavy and bulky work materials.
  • Supported worker safety by using lock out-tag out procedures on equipment prior to service work.
  • Prepared sites for concrete work by breaking up damaged concrete and leveling or contouring ground.
  • Read and understood specifications, drawings and blueprints to complete accurate, high-quality work.
  • Maintained baseline safety knowledge to identify areas requiring improvement to meet code.
  • Logged inventory of materials used to maintain workplace access to supplies.
  • Met company and OSHA safety guidelines for work site operations to minimize worker risk.
  • Used picks and shovels to dig, spread and level dirt and gravel.
02/2008 to 11/2013
Warehouse Worker Agility Queens, NY,
  • Rotated goods in inventory by following “first in, first out” approach to keep shelves organized and well-stocked.
  • Unloaded incoming products off trucks, sorted items in staging area and transported items to final storage locations.
  • Lifted materials of varied weights on regular basis to transport items to proper warehouse locations.
  • Prepared inventory for shipment by attaching tags and labels and executing shipment documents to facilitate delivery to proper customers.
  • Tagged unmarked merchandise with item number.
  • Communicated with internal staff members and management to facilitate timely product flows.
  • Received deliveries, scanned packages and updated orders in internal database to enable efficient order processing and fulfillment.
  • Packed and labeled merchandise to prepare for loading and shipment to customers.
  • Staged and sorted multiple types of products for loading to comply with preset instructions.
  • Positioned products between receiving, storage and shipping areas as part of just in time inventory supply for major manufacturers.
  • Monitored work areas for cleanliness and functionality and removed obstacles to promote safe work environment.
  • Picked and prepared numerous daily shipments in large warehouse environment to facilitate customer order fulfillment.
  • Identified safety hazards and notified management to determine proper resolution of issues.
  • Stood for extended time periods to perform packaging tasks to complete order fulfillment process.
  • Utilized pallet jacks to move items to and from different warehouse locations.
  • Noticed damaged products and removed from received shipments to be processed for refund or replacement.
Education and Training
Expected in 06/2009 to to
High School Diploma:
ECOT - Columbus, Ohio
GPA:

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Resume Overview

School Attended

  • ECOT

Job Titles Held:

  • Manager
  • Construction
  • Warehouse Worker

Degrees

  • High School Diploma

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