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manager resume example with 18+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
  • :
Summary

Veteran Program manager bringing 17 years of business operations experience. Adept at leading projects from development to delivery. Effective people manager and big-picture thinker.

Skills
  • Project management
  • Marketing
  • Staff development
  • Systems and automation applications
  • Issue and conflict resolution
  • Good work ethic
  • Planning & organizing
  • Conflict resolution
  • Decision-making
  • Communication
Experience
Manager, 03/2010 - Current
Elwyn Delaware County, PA,

Manage all aspects of the business on a daily basis. Processing all shipping, receiving of products. Reordering supplies, and designing and making sure all orders are mailed in a timely matter. After designing custom bats , engraving and adding personal messages according to clients request.

  • Enforced customer service standards and resolved customer problems to uphold quality service.
  • Conducted quality, timely performance feedback and performance appraisals.
Correctional Officer, 06/2008 - 09/2010
City Of Johnson City Johnson City, TN,
  • Inspected cells and conducted random searches of common areas.
  • Monitored daily activities to identify and manage suspicious behavior, improper conduct and signs of conflict.
  • Observed inmate behavior to prevent crime, escape attempts and other dangerous activities.
  • Employed de-escalation techniques, verbal commands and physical and mechanical restraints to address unruly inmates.
  • Detected potential threats and quickly defused conflicts.
  • Maintained clear and open communications with facility areas to support safe operations.
  • Informed inmates and visitors of rules, safety and security procedures and responsibilities.
  • Supervised residents during meal distribution and intake, recreation time and work-site performance.
  • Applied non-violent response tools and physical restraint during problematic situations.
  • Enforced resident behavior management protocols and drafted incident reports for infractions.
  • Received property from incoming inmates, provided receipts and inspected items for contraband.
  • Transported inmates to and from medical and dental appointments, funerals, work details and court hearings.
  • Directed visitor sign-in, documenting processes and completing appropriate visitation logs.
  • Reviewed housing assignments and reassigned inmates to meet allocation and safety needs.
  • Maintained inmate logs and entered information into electronic offender record systems for regulatory monitoring.
Long Distance Truck Driver, 04/2006 - 02/2008
State Of North Carolina Rockingham, NC,
  • Demonstrated safe driving by observing road rules, exercising caution in unfamiliar areas and maintaining vehicle control.
  • Loaded, balanced and secured product to safely transport goods.
  • Hooked and unhooked trailers from tractor and converter dollies.
  • Retained valid proof of insurance and registration in vehicles.
  • Completed transfers at hubs and final destinations to keep routes on schedule.
  • Inspected truck for defects and safe operating condition before, during and after trips.
  • Read and interpreted maps to determine vehicle routes.
  • Conducted vehicle inspections before and after every trip and performed minor repairs to keep truck functional.
  • Logged driving hours and fuel usage data on time to keep reports current.
  • Measured temperature of haul and refrigerated area of truck, keeping cold items fresh.
  • Received pick-ups and delivered to warehouse.
  • Reported accidents, damage and malfunctions involving company equipment to management.
  • Picked up and delivered cargo in tractor-trailer with expert knowledge of roads, highways and interstates.
Long Distance Truck Driver, 11/2003 - 09/2006
State Of North Carolina Tarboro, NC,
  • Demonstrated safe driving by observing road rules, exercising caution in unfamiliar areas and maintaining vehicle control.
  • Loaded, balanced and secured product to safely transport goods.
  • Hooked and unhooked trailers from tractor and converter dollies.
  • Retained valid proof of insurance and registration in vehicles.
  • Completed transfers at hubs and final destinations to keep routes on schedule.
  • Inspected truck for defects and safe operating condition before, during and after trips.
  • Read and interpreted maps to determine vehicle routes.
  • Conducted vehicle inspections before and after every trip and performed minor repairs to keep truck functional.
  • Logged driving hours and fuel usage data on time to keep reports current.
  • Provided top product shipment delivery quality control, eliminating downtime and maximizing revenue.
  • Received pick-ups and delivered to warehouse.
  • Reported accidents, damage and malfunctions involving company equipment to management.
  • Picked up and delivered cargo in tractor-trailer with expert knowledge of roads, highways and interstates.
Education and Training
Certified Truck Driver: Long Distance Hauler, Expected in 01/2003
-
Joshua Truck Driver School - Newberg, NY,
GPA:
Status -
High School Diploma: , Expected in 06/1986
-
Lakeland Regional High School - Wanaque, NJ
GPA:
Status -

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Resume Overview

School Attended

  • Joshua Truck Driver School
  • Lakeland Regional High School

Job Titles Held:

  • Manager
  • Correctional Officer
  • Long Distance Truck Driver
  • Long Distance Truck Driver

Degrees

  • Certified Truck Driver
  • High School Diploma

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