Precise, detail-oriented AR, Credit & Collections Manager with sound judgment and decision-making skills. Experienced in A/R processes and managing customer relations. Over 25 years experience managing Accounts Receivable needs across multiple platforms. Advanced technical knowledge, including SAP, Oracle, Excel, Word, Outlook and PowerPoint.
Reduced AR balances over 30 days past due from $17M+ to $4.2M in six months without bad-debt write-offs
Attained and maintained AR current balances at or above 95.5% of total AR for US accounts, 97% for Canadian accounts
Increased cash flow over $1.3M in three years by improving and automating collection methods
Won savings of over $100K annually reducing DSO from 81 to 38 days
Received President's Award for Leadership and A/R Performance; Operation Excellence Award; and three Cost Reduction Awards
Previous positions include Credit & Collections Manager at Vanguard Cellular and Barmet Industries, Credit Supervisor at The Genie Company, AR Supervisor at the Mead Corporation and Reimbursement Manager at Praxair (temporary position).
Import/Export Specialist Certification
Business Management Certification
Staff Development & Team Building
Negotiation & Complex Problem Resolution
Policy/Procedure Design, Documentation & Implementation
Advanced Excel, Word, PowerPoint & Outlook
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