Skilled Customer Service Representative who is inspired and motivated to help customers build their financial independence.
At my original branch I was second in charge when the Branch Manager was away from the branch. I handled the scheduling for the platform, helped with achieving our yearly goals, headed monthly meetings along with the branch manager and head teller, participated in weekly huddles with the head teller and tellers to come up with new ways to exceed our goal, and coaching.
I got transfered to a Business Hub Branch where I am learning new ways to approach business customers. Since I have been here I have participated in on sight business calls and have engaged in a higher traffic of customer service.
I was also encouraged to go back to school where I am currently studying to get my Associates in Business Administration at NECB.
I worked for Cadet Enterprises since I was 16 yrs old off and on which you will notice through my other job history. I left a car dealership to go work as manager in Plymouth for Dunkin Donuts and then got transfered to Brockton. In December of 2006 I left to have a child. When I can back from maternity leave I came back to a busier location as a night supervisor which I was later talked into becoming a manager again that same year. I was in charge of managing, scheduling, inventory, sales, goals, holding monthly meeting for my employees, hiring and discharging employees.
I was a sales associate for the first three months of my career with Boch, selling vehicles. I later took a new position as service associate for the service department. I would set appointments, take payments and help with customer issues.
This was a co-op job that i carried through out my senior year of high school as i was majoring in Commercial Arts. My duties were to help out in the bindery department by collating and packaging printed pieces for customer orders.
I have been enrolled in NECB since March of 2014. I am currently studying to receive my Associates in Business Administration.
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