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Manager Resume Example

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MANAGER
Career Overview

Results-driven representative with proven ability to establish rapport with clients. Highly enthusiastic customer service professional with 10 years client interface experience. With in-depth knowledge of sales, account management and training.


Core Strengths
  • Energetic work attitude
  • Telecommunication skills
  • Adaptive team player
  • Strong organizational skills
  • Active listening skills
  • Seasoned in conflict resolution



  • Computer basic skills; word, excel, photoshop 30/35wpm

  • Knowledge in FALCON, and SALESFORCE databases.
Accomplishments

Computed Data Reports 

  • Provided required weekly, monthly and quarterly reports listing sales figures and client track records.

Customer Service 

  • Researched, calmed and rapidly resolved client conflicts to prevent loss of key accounts.

Sales 

  • Consistently generated additional revenue through skilled sales techniques.

Work Experience
Manager
February 2006 to CurrentDick's Cabaret － Scottsdale, AZ
  • Manage employees Liaison between guests and employees
  • Make new and different music mixes daily
  • Made nightly contests and events for our guests
  • Responsible for payroll, tip out, schedules, inventory, deposits
  • Hiring, interviewing new applicants, manage monthly advertisements.
Warehouse/Display Technician
January 2015 to April 2015Scottsdale Lighting Gallery － Scottsdale, AZ
  • Shipping and receiving
  • Coordinate expensive displays in gallery
  • Client deliveries statewide.
  • Organize client orders until complete.
Inside Sales
May 2013 to December 2013First American Home Buyer Protection － Phoenix, Az
  • Contacting home owners who have an interest in a home warranty.
  • Analyzing their specific needs and wants in a policy.
  • Producing solutions that meet their criteria.
  • Propose and sell coverages and policies for a yearly contract on a FALCON system database.
  • Taking payment information via credit card or ACH.
  • Overcoming objections, setting callback appointments, providing literature of our contracts.
  • Selling policies.
Inside Sales Consultant
May 2011 to February 2013REC Solar － Scottsdale, AZ
  • Roles include; Contacting Prospective customers interested in getting solar in the Central Valley and Bakersfield areas (California).
  • Probe for needs and goals associated with their interest.
  • Setting proper expectations in their experience with REC.
  • Contact, Qualify, and set appointments for my territories outside sales team to meet and discuss solar proposals with individuals I have pre-qualified.
  • Also assist in any way necessary to make the transition from talking to me to meeting with them as simple as possible.
  • I have been a key factor in the growth and sales in the CV/BKR areas.
  • Average 150+ calls a week in order to create enough appointments for the success of my consultants.
  • Team player, in office and company.
  • Consistently sold 100s of thousands of dollars every month with a CTD of $4,320,965 and 861,110 Kw.
Robotic Welder/Jig Assistant
August 2010 to April 2011Scottsdale Precision Inc － Scottsdale, AZ
  • Follow instructions from blueprints and layouts for current contract assembly and fabrication.
  • Help welders prioritize equipment Load parts for fixtures.
  • Quality control of manufactured parts.
  • Edit, make changes to programs regarding robotic welding.
  • Work with robots, achieve quota and goals set for me.
Technician/Sales
January 2010 to August 2010AAA Phoenix Battery Service － Scottsdale, AZ
  • Manage time wisely Organize Daily inventory and equipment
  • Approach each member and within seconds build rappore, diagnose vehicle problem and repair, sell products, and perform services.
  • Assisted with the inventory of supplies and equipment.
  • Sales Motivated - won 5/6 contests since January 2010
  • Consistently set and achieve personal and company goals.
Service Adviser
February 2009 to June 2009Cobblestone Auto Spa － Scottsdale, AZ
  • Responsible for greeting potential customers and prioritizing their concerns with vehicle
  • Diagnosing automobile concerns
  • Sold auto services consistently in top 5 sales producers in North Valley
  • Won multiple sales contests and earned extra bonuses awarded best rookie in March 2009.
Night Manager/Locksmith
March 2005 to January 2006Pop-A-Lock － Scottsdale, AZ
  • Manages small team of roadside workers in Phoenix
  • Worked as locksmith, responded to dispatch, unlocked cars, re-key commercial and residential properties
  • Conducted payroll time slips, receipts, and bills
  • Provided and organized schedules for my team
  • Acquired information from headquarters in Texas to hire and train new recruits
  • Advertised to local and state businesses.
Educational Background
High School Diploma : General, 05/2002Paradise Valley High School － Phoenix, AZ

Interested in continuing education and pursuing a degree in music production. Radio broadcasting.

Personal Information

Love to work with my hands, learn new things! I am a very fast learner, and a hands on thinker (problem solver).

Internet Savvy; yelp, social media, word of mouth advertising.

Expert in people skills, building rapport, making friends easily.

Great work ethic, punctual, and strive until successful.

Additional Information
  • Love to work with my hands, learn new things! I am a very fast learner, and a hands on thinker (problem solver). Internet Savvy; yelp, social media, word of mouth advertising. Expert in people skills, building rapport, making friends easily. Great work ethic, punctual, and strive until successful.
Skills

Professional and friendly, Careful and active listener, Strong public speaker, Multi-tasking, Shipping and receiving, Able to lift 50 pounds,

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Resume Overview

Companies Worked For:

  • Dick's Cabaret
  • Scottsdale Lighting Gallery
  • First American Home Buyer Protection
  • REC Solar
  • Scottsdale Precision Inc
  • AAA Phoenix Battery Service
  • Cobblestone Auto Spa
  • Pop-A-Lock

School Attended

  • Paradise Valley High School

Job Titles Held:

  • Manager
  • Warehouse/Display Technician
  • Inside Sales
  • Inside Sales Consultant
  • Robotic Welder/Jig Assistant
  • Technician/Sales
  • Service Adviser
  • Night Manager/Locksmith

Degrees

  • High School Diploma : General , 05/2002

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