Dynamic and highly qualified Manager with extensive knowledge , experience, and unmatched work ethic.
General Accounts Manager/Sales Manager/Paralegal
Managed office of 500 plus accounts. Grew branch by 150 accounts. Lowered delinquency totals to the point of having highest profit in the the state 5 out of 6 months. Office is now a consistent top producer.
Managed retail loan office. Growing branch from $500,000 to $1,000,000 in ledger while drastically decreasing bad debt accounts and increasing profitability. Offices were consistent top performers under my leadership.
Managed non-profit organization call center generating $900,000 annually well above industry standards. Hired and trained sales and clerical staff.
Managed a group of 20-40 collectors servicing a multi-million dollar Class C or worse mobile home loan accounts. Consistently performed well above industry standards. Collectors in my group where consistently top performers and I was given collectors with development needs to help them reach a higher level of excellence
Represented clients in disability and Supplemental Security Income claims. Maintained a case load of over 400 clients with over a 95% approval rating
Operated chyron machine building weather maps. Operated editing machines, cameras, and production boards. Also developed scripts and stories for weekly sports segments.
National Organization of Social Security Claimants Representatives
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