Talented Manager with expert team leadership, planning and organizational skills built during successful career. Smoothly equip employees to independently handle daily functions and meet customer needs. Diligent trainer and mentor with exceptional management abilities and results-driven approach.
Skills
G-Suite
Flexible and Adaptable
Self-Motivated
Teambuilding
Active Listening
Multitasking Abilities
Excellent Communication
Analytical and Critical Thinking
Teamwork and Collaboration
Dependable and Responsible
Organization and Time Management
Attention to Detail
Work History
02/2021 to 03/2022
ManagerH&R Block, Inc. – Mcallen, TX,
Accomplished multiple tasks within established timeframes.
Onboarded new employees with training and new hire documentation.
Cross-trained existing employees to maximize team agility and performance.
Maximized performance by monitoring daily activities and mentoring team members.
Evaluated employees' strengths and assigned tasks based upon experience and training.
Developed and maintained relationships with customers and suppliers through account development.
Applied customer feedback to develop process improvements and support long-term business needs.
Dealt with 100 Customers everyday improved sales by 15% everyday.
05/2020 to 01/2021
BartenderSandestin – Destin, FL,
Kept bar presentable and well-stocked to meet customer needs.
Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers and taking inventory.
Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
Followed alcohol awareness procedures for preventing excessive guest intoxication.
Set up bar for operation, obtained cash bank and stocked service bar.
Kept alcoholic beverages well-stocked and organized to meet expected demands.
Handled simultaneous customer, team and business needs while avoiding unnecessary delays or errors.
Polished glassware, bussed tables and removed debris to keep customer areas clean.
Set up glassware, liquor and other necessary supplies for special events.
Upsold menu items to customers, driving up per sale revenues and maximizing profits.
Managed bar inventory, restocked supplies and placed orders for spirits, beer, wines and mixers.
Severed over 100 customers everyday.
08/2019 to 03/2020
Bartender Sandestin – Miramar Beach, FL,
Kept bar presentable and well-stocked to meet customer needs.
Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers and taking inventory.
Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
Followed alcohol awareness procedures for preventing excessive guest intoxication.
Set up bar for operation, obtained cash bank and stocked service bar.
Kept alcoholic beverages well-stocked and organized to meet expected demands.
Handled simultaneous customer, team and business needs while avoiding unnecessary delays or errors.
Polished glassware, bussed tables and removed debris to keep customer areas clean.
Set up glassware, liquor and other necessary supplies for special events.
Operated efficiently in high-volume setting to prepare and serve more than 20 drinks per hour.
Managed bar inventory, restocked supplies and placed orders for spirits, beer, wines and mixers.
Upsold menu items to customers, driving up per sale revenues and maximizing profits.
Trained 3 new bartenders on drink preparation, product promotion, garnish preparation and sanitation protocol.
03/2018 to 08/2019
CashierParkland Health & Hospital System – Grand Prairie, TX,
Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
Worked flexible schedule and extra shifts to meet business needs.
Helped customers complete purchases, locate items and join reward programs.
Restocked and organized merchandise in front lanes.
Answered questions about store policies and addressed customer concerns.
Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
Collected and authorized payments of guests.
Worked closely with shift manager to solve problems and handle customer concerns.
Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
Maintained cash drawer of $500 or more per shift.
Checked identification for proof-of-age for alcohol and tobacco sales.
Assisted over 150 customers every 2 days
Education
Expected in 05/2018 to to
High School Diploma: Mcallen Memorial High School - Mcallen Texas, GPA:
Any information uploaded, such as a resume, or input by the user is owned solely by the user, not LiveCareer. For further information, please visit our Terms of Use.