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Manager Resume Example

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MANAGER
Education
Master of Science : Industrial and Organizational Psychology, 2018San Diego State University － San Diego, California
Bachelor of Science : Psychology General Business, May 2013Louisiana State University － Baton Rouge, LouisianaPsychology General Business 3.75/4.00
Professional Experience
Manager
January 2015 to August 2015Drago's Seafood Restaurant - Spire Hospitality Jackson, Mississippi
  • Responsible for leading, managing, organizing, hiring and firing staff.
  • This was a newly opened restaurant.
  • Startup activities included the hiring of a completely new, untrained staff, managing the organization and menu, and scheduling seventy-five front of the house staff members.
  • Managed the restaurant floor in a high volume, high paced atmosphere.
  • Attended to customers and provided customer service.
  • Trained new staff members.
  • Provided coaching and counseling for staff.
  • Coordinated and executed all events.
Bartender/Server
August 2013 to January 2015Drago's Seafood Restaurant － Metairie, Louisiana
  • Responsible for serving customers by anticipating their needs.
  • Hands-on experience in both waitressing and bartending.
  • Skilled in guest interaction and overall guest satisfaction.
  • Responsible for greeting and seating guests, serving and caring for guests throughout their dining experience, mixing and serving drinks, cleaning and stocking the bar area, and managing cash and credit card transactions.
August 2012 to July 2013L'Auberge Casino and Hotel Lady of L'Auberge － Baton Rouge, Louisiana
  • Worked as a cocktail waitress and bartender for the VIP Lounge, Edge Bar, and Rooftop Pool.
  • Also worked special events ranging from waitressing to dressing as Cinderella and entertaining children at the company Halloween Party.
  • Had to be organized, committed, and hardworking.
  • Special event further increased my socialization skills with customers of all ages.
  • Maintained good body image and displayed maturity.
  • Louisiana State Police Baton Rouge, Louisiana Underage Gaming Enforcement Detail.
September 2010 to February 2012
  • Went into video poker establishments and played as a minor; if the establishment failed to ID they received a ticket.
  • Had to display confidence, maturity, and could not become nervous in social situations.
Interests
Animal Rescue New Orleans Volunteer Fall 2014 Emerge Center Volunteer 2009-2013 The Emerge Center is a beacon of hope for children, adults, and families facing communication, behavior, and developmental challenges. Habitat for Humanity Volunteer 2009-2013 Delta Zeta Sorority, Sigma Chapter 2009-2013 Actively involved in all aspects of Sorority life from mentoring Freshmen as a Sophomore to participating on a variety of committees and volunteer projects. *Miss LSU-USA Pageant Chair Choreographer and volunteer for Delta Zeta's biggest annual fundraiser, the Miss LSU-USA pageant. The pageant raised $80,000 in 2015. All proceeds go to our local and national philanthropies. These include but are not limited to, the Painted Turtle Camp, the Starkey Hearing Foundation, St. Lillian Academy, The Emerge Center and Alzheimer's Services of the Capital Area. *Delta Zeta Songfest Chair Panhellenic wide fundraiser that raised money for the Greek Board of Directors. Sororities are partnered with one or more fraternities. In charge of executing a group performance as well as fundraising responsibilities. *Delta Zeta Skit Chair Required to organize and execute the Skit round during panhellenic recruitment.
Skills
coaching, counseling, credit, customer service, Edge, special events, firing, hiring, image, managing, organizing, Police, scheduling, video
Additional Information
  • ACTIVITIES AND SERVICE: Animal Rescue New Orleans Volunteer Fall 2014 Emerge Center Volunteer 2009-2013 The Emerge Center is a beacon of hope for children, adults, and families facing communication, behavior, and developmental challenges. Habitat for Humanity Volunteer 2009-2013 Delta Zeta Sorority, Sigma Chapter 2009-2013 Actively involved in all aspects of Sorority life from mentoring Freshmen as a Sophomore to participating on a variety of committees and volunteer projects. *Miss LSU-USA Pageant Chair Choreographer and volunteer for Delta Zeta's biggest annual fundraiser, the Miss LSU-USA pageant. The pageant raised $80,000 in 2015. All proceeds go to our local and national philanthropies. These include but are not limited to, the Painted Turtle Camp, the Starkey Hearing Foundation, St. Lillian Academy, The Emerge Center and Alzheimer's Services of the Capital Area. *Delta Zeta Songfest Chair Panhellenic wide fundraiser that raised money for the Greek Board of Directors. Sororities are partnered with one or more fraternities. In charge of executing a group performance as well as fundraising responsibilities. *Delta Zeta Skit Chair Required to organize and execute the Skit round during panhellenic recruitment. HONORS AND AWARDS: Graduated Cum Laude Chancellor's Honor Roll Fall 2010, Spring 2011 Dean's List Fall 2009, Spring 2010, Fall 2011, Spring 2012, Fall 2012 Golden Key International Honour Society The National Society of Collegiate Scholars Phi Eta Sigma National Honor Society Phi Kappa Phi Honor Society Phi Sigma Theta National Honor Society Alpha Lamba Delta Honor Society Received the LSU Centennial Award Scholarship Received the TOPS (Taylor Opportunity Program for Students) Award Scholarship
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Resume Overview

Companies Worked For:

  • Drago's Seafood Restaurant - Spire Hospitality Jackson, Mississippi
  • Drago's Seafood Restaurant
  • L'Auberge Casino and Hotel Lady of L'Auberge

School Attended

  • San Diego State University
  • Louisiana State University

Job Titles Held:

  • Manager
  • Bartender/Server

Degrees

  • Master of Science : Industrial and Organizational Psychology , 2018
    Bachelor of Science : Psychology General Business , May 2013

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