A highly motivated and results orientated Manager and Team Leader of a revenue-driven department, with a thorough understanding and focus of the customer's expectations, with the required organizational and interpersonal skill to plan for, and prioritize duties and tasks to ensure correct and successful on-time delivery, of the designated services and products required.
Action-oriented with strong ability to communicate effectively with technology and new system developments.
Team Leadership and Cross-Team Collaboration.
Ability to communicate effectively with a multi-cultural client base. Responsible for Operational Revenue Forecasting, Management and Adjustments. Operational Budget Forecasting as well as Capital Budget Planning, Forecasting and Management. Resource and Operational Equipment Management. Equipment identification, Forecast, Sourcing and Repair Management. Research and identification of capital equipment replacement due to obsolescence as well as the identification of new processes and equipment, which would improve operational functionality and reduce manual input and errors. Comprehensive Cross-Training of all team-members to ensure continued support and service without interruption to clients.
Alternate Introduction. A highly motivated and results orientated Manager with more than 20 years experience in the International Airline In-flight Entertainment sector, with a proven track record of providing exemplary levels of service to a broad range of international airlines, utilizing team based organizational and communication skills to develop and maintain successful working relationships with clients and team members.
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