Highly effective management professional emphasizing innovation and creativity in solving complex problems. Energetic and results-focused with success in developing and leading diverse teams to achieve outstanding results.
Seasoned Operations Manager dedicated to bringing organizations to the next phase of growth and development. Diligent and motivated to improve processes, streamline operations and increase revenue.
..Ability to manage employee behavior to achieve desired results
Has managerial courage to coach employees who demonstrate opportunities to improve and rewards those who excel.
to Current Baltimore Gas and Electric – Baltimore,
MD Managed 80 to 120 workers including up to eight front line supervisors as the manger of a utility construction and maintenance service center. Managed material, labor, and tool budgets. Managed overtime rates, created and managed effective work schedules to optimize efficiency and customer service. Managed employee behaviors to archive world class industry standards of safety performance. Mentor and develop employees who demonstrate leadership qualities and or potential. Evaluate employee performance and provide candid feedback to foster employee growth and development. Perform quality root cause investigations to solve problems and implement corrective solutions to prevent future operational problems.
As a manager of an
electric utility I have had to mobilize and manage resources in disaster relief
efforts such as, floods, hurricanes, snow storms etc. This entails working with
various entities to arrange the transport of large convoys of vehicles,
equipment, and personnel to the devastated area. I was involved with the
Hurricane Katrina relief effort.
Supervisor od Distribution Construction04/2002
to 03/2006 baltimore Gas and Electric – Baltimore,
MD Supervised 8 to 10 crews, approximately 22 employees in the construction of overhead and underground utility infrastructure. Simultaneously managed multiple high risk, high budget construction projects. Communicated with local, state and federal authorities to ensure collaboration between entities involved in the project. Managed employee safety behavior and was highly recognized for meeting or exceeding safety goals.
Evaluate employee performance and provide developmental feedback, follow up, and guidance.
Overhead Crew Leader01/1992
to 04/2002 Baltimore Gas and Electric – Baltimore,
MD Primarily managed large overhead construction projects for the Baltimore based utility company. Coordinated 2 to 25 workers in the safe completion of high risk electrical construction. Was responsible for managing cost effective job planning to bring projects to completion within budget. Material and labor costs for medium to large projects would cost from 100k to the millions of dollars.
Custodian/Underground Mechanic/Overhead Mechanic/ Service Operator11/1981
to 01/1992 Baltimore Gas and Electric – Baltimore Md Entered the Baltimore Gas and Electric company in 1981 accepting an entry level position. Worked various trade skills jobs until advancing to my first leadership position as a Crew Leader in overhead utility construction in 1992.
High School Diploma: General1981Randallstown High School-
Certificate of Training TapRoot Advanced Investigation Team Leader Course
BST Leading with Safety Course
Leaders Developing Leaders Training
Certificate of Achievement for Integrated Cost & Scheduling
Certificate of Achievement Integrated Supervisory Training Program