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Jessica Claire
  • Montgomery Street, San Francisco, CA 94105
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
Summary

Accomplished Program Manager versed in budget administration, project management and team leadership. Possessing exceptional work ethic and desire to go above and beyond to exceed expectations of the organization. Solid history balancing team performance in fast-paced, deadline-driven enviornments, customer service targets and business objectives. Committed to creating, maintaining and developing outstanding team and achieving company goals through innovation and leadership.

Skills
  • Project management
  • Staff development
  • Marketing
  • Decision-making
  • Team building
  • Flexible
  • Capital improvement planning
Experience
Manager, 12/2018 to Current
VisaSan Francisco, CA,
Supervisor, 12/2011 to 12/2018
Sunrise Senior LivingBurlington, MA,
Team Lead, 12/2007 to 12/2011
Tractor SupplyCedar Springs, MI,
Education and Training
Master of Science: Chemistry, Expected in 01/1998
India - ,
GPA:
Accomplishments
  • Sleep lab day to day functions: Hook up and monitor patients (adult, pediatric, and infant) for a PSG, EEG/Seizure montage, MSLT, and MWT study.
  • CPAP/ /BIPAP/ ASV/ AVAP titration.
  • Alternative PAP therapy such as INSPIRE, oral appliance.
  • TC-CO2 monitoring.
  • Esophageal pressure tube monitoring, oxygen set up (NC, mask, trach), and oxygen titration.
  • Interpreting sleep study data and creating a report.
  • Patient education for PAP therapy.
  • Good communication with Homecare Company.
  • Originating Rx for PAP therapy.
  • Sleep Software Knowledge: NK-Polysmith Crystal PSG Sleep Works by Natus G3, and Alice Equipment Experience: PAP device (Resmed, Respironic, F & P), Conducts an in-person greeting, welcome, and orientation to the unit for newly admitted and transferred patients.
  • Responds to patients ' need in a manner that expedites appropriate follow-through.
  • Makes rounds on patients throughout their hospital stay.
  • Communicates and facilitates communication with patients, families, other departments, and health care team members regarding patient care.
  • Assists with processing patient admissions, transfers, and discharges.
  • Provides concierge service to assist patients and families with wayfinding and directs them to available.
  • Assembles and maintains patient medical records and other documents related to patient care.
  • Assists with unit clerical functions.
  • Assists in trouble-shooting equipment failures.
  • Maintains a standard workflow for patient access.
  • JOB RELATED TRAINING, TEACHING & AFFILIATION Management Training Course: Supervisor development course provided by Cleveland Clinic and Kent State University Working through conflict course provided by Cleveland Clinic Additional training: CPR-BLS Medical terminology CITI training and certification Teaching: Teaching in ASTEP class Teaching students from TriC and Lakeland Professional Affiliation: American Association of Sleep Medicine The Advisory Board Company ADDITIONAL SKILL SETS Good listener and communicator Collaborator: Values differences and build trust Subject matter expert Business acumen Coach: Recognizes talent and helps employees to perform at their highest level Analytical: Detailed and result oriented Demonstrates self-awareness Being resilient Situational adaptability Process improvement-operation effectiveness.
Additional Information
  • RECOGNITION , Certificate of recognition for fifteen years of dedicated service from Cleveland Clinic, 2019 Employee of the Year Award, Neurological Institute, Cleveland Clinic, 2011 Teamwork award from Neurological Institute, Cleveland Clinic, January 29th, 2011 Positive feedback award from Cleveland Clinic Sleep Disorder Center 2009 Certificate of appreciation from Cleveland Clinic, 2008

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Resume Overview

School Attended
  • India
Job Titles Held:
  • Manager
  • Supervisor
  • Team Lead
Degrees
  • Master of Science