Dedicated, hardworking restaurant management professional with extensive daily planning and operations experience. Skilled in staff training and development. Highly proactive manager with 21 years of experience in team leadership in the restaurant and hospitality industries. Background includes sales, management and front and back-of-the-house operations. Dedicated, hardworking restaurant management professional with extensive daily planning and operations experience. Skilled in staff training and development. Restaurant/General Manager with eight years in restaurants and catering. Strong career progression in casual dining. Highly dedicated to career growth. Manager with experience leading multi-million dollar restaurants as well as banquet and catering operations at award-winning restaurants around the country. Driven to raise the bar for fine dining and all aspects of guest relations.
Dynamic, friendly hostess
Inventory control and record keeping
Strong work ethic
Point of Sale (POS) system operation
Proven cost-control expert
Passion for customer satisfaction
Business operations expertise
Food service background
to Current Dairy Queen – Zwolle,
Carefully interviewed, selected, trained and supervised staff.
Correctly calculated inventory and ordered appropriate supplies.
Recognized and formally acknowledged outstanding staff performance to boost company morale and productivity.
Maintained a safe working and guest environment to reduce the risk of injury and accidents.
Reduced labor costs by 19.9 percent while maintaining excellent service and profit levels.
Purchased adequate quantities of necessary restaurant items, including food, beverages, equipment and supplies.
Shift Leader, 05/2011
to 05/2012 Pizza Hut – Many La
Shift Manager, 02/1991
to 11/2002 Sonic – Springhill,
High School Diploma: General,
1988 Bradly High - Bradly Ark