Qualified Customer Manager offering a record of successful job performance, proven problem solving ability and experience developing and implementing innovative solutions.
Dedicated to process improvement
Conflict resolution proficiency
Employee relations specialist
High customer service standards
Proficient with Microsoft Office Suite
Devoted to data integrity
Managed a downtown Las Vegas motel achieving occupancy of above 88% for 55 of 60 months and 90% occupancy for the past 5yrs.
Created and maintained ad campaigns to ensure maximum occupancy while performing housekeeping, maintenance and front desk duties.
Property management to include customer service, new business generation, reputation management, maintenance housekeeping, and running front desk.
Coursework in Finance and Business Development
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