Compassionate individual dedicated to understanding how help families celebrate the lives of their loved ones and find closure through high-quality and individualized funeral services. Supportive, personable, and results-driven individual who, in building lasting professional relationships, wants to go the extra mile to meet all client needs.
Communicated well and used strong interpersonal skills to establish positive relationships with guests and employees.Counseled and disciplined staff when necessary.Developed and maintained exceptional customer service standards.
Conducted daily pre-shift and weekly departmental meetings to ensure organizational efficiency.Assigned tasks and oversaw the direction of employees to ensure compliance with food safety procedures and quality control guidelines.Built sales forecasts and schedules to reflected desired productivity targets.
Scheduled and directed staff in daily work assignments to maximize productivity.Continually monitored restaurant and took appropriate action to ensure food quality and service standards were consistently met.
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