Livecareer-Resume
Jessica Claire
  • Montgomery Street, San Francisco, CA 94105
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
Summary
Seeking a position in an office environment, where there is a need for a variety of office management tasks including - computer knowledge, organizational abilities, business intelligence and database program use. Obtain a position as a team-player in a people-oriented organization where I can maximize my customer-service experience in a challenging environment to achieve the corporate goals.
Skills
  • Strong organizational skills
  • Active listening skills
  • Large cash/check deposits expert
  • Energetic work attitude
  • Inventory control familiarity
  • Telephone inquiries specialist
  • Customer service expert
  • Telecommunication skills
  • Opening/closing procedures
Experience
Manager, 09/2016 - Present
Kpmg Birmingham, AL,
  • Evaluates loan applications and documentation by confirming credit worthiness.
  • Improves loan applications and documentation by informing applicant of additional requirements.
  • Rejects loans by explaining deficiencies to applicants.
  • Approves loans by issuing checks or forwarding applications to loan committee.
  • Completes loan contracts by explaining provisions to applicant; obtaining signatures and notarizations; collecting fees.
  • Helps customers by answering questions; responding to requests.
  • Maintains customer confidence by keeping loan information confidential.
  • Updates job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations.
  • Accomplishes bank mission by completing related results as needed.
Manager, 01/2012 - 07/2016
Kpmg , ,
  • Direct and coordinate activities of businesses or departments concerned with the production, pricing,sales, or distribution of products.
  • Review financial statements, sales and activity reports, other performance data to measure productivity and goal achievement to determine areas needing cost reduction also program improvement.
  • Manage staff, preparing work schedules and assigning specific duties.
  • Determine staffing requirements, and interview, hire and train new employees, or oversee those personnel processes.
  • Determine goods and services to be sold, and set prices and credit terms, based on forecasts of customer demand.
  • Perform sales floor work, such as greeting or assisting customers, stocking shelves, or taking inventory.
Receptionist / Office Assistant, 05/2010 - 10/2011
Brightline , ,
  • Answer telephones and direct calls to appropriate staff.Schedule and confirm patient diagnostic appointments, surgeries, or medical consultations.
  • Operate office equipment, such as voice mail messaging systems, and use word processing, spreadsheet, or other software applications to prepare reports, invoices, financial statements, letters, case histories, or medical records.
  • Interview patients to complete documents, case histories, or forms, such as intake or insurance forms.
  • Compile and record medical charts, reports, or correspondence, using typewriter or personal computer.Transmit correspondence or medical records by mail, e-mail, or fax.
  • Greet visitors, ascertain purpose of visit, and direct them to appropriate staff.
District Manager, 06/2002 - 03/2008
Chipotle , ,
  • Resolve customer complaints regarding sales and service.
  • Oversee regional and local sales managers and their staffs.
  • Plan and direct staffing, training, and performance evaluations to develop and control sales and service programs.
  • Review operational records and reports to project sales and determine profitability.
  • Monitor customer preferences to determine focus of sales efforts.
  • Review financial statements, sales and activity reports, performance data to measure productivity and goal achievement also determine areas needing cost reduction and program improvement.
  • Manage staff, preparing work schedules and assigning specific duties.
  • Establish and implement departmental policies, goals, objectives, and procedures, conferring with board members, organization officials, and staff members as necessary.
  • Plan and direct activities such as sales promotions, coordinating with other department heads as required.
  • Determine goods and services to be sold, and set prices and credit terms, based on forecasts of customer demand.
  • Determine staffing requirements, and interview, hire and train new employees, or oversee those personnel processes.
  • Perform sales floor work, such as greeting or assisting customers, stocking shelves, or taking inventory.
Education and Training
Bachelor of Science: Business Administration, Expected in 2018
-
COLUMBIA COLLEGE - COLUMBIA, MO
GPA:
Business Administration
Associate of Science: Business, Expected in 2015
-
MOBERLY AREA COMMUNITY COLLEGE - MOBERLY, MO
GPA:
Languages
English: Conversational
Excels In
Filing, contracts, cost reduction, credit, resolve customer complaints, documentation, e-mail, fax, financial statements, focus, forms, insurance, inventory, letters, messaging, mail, networks, office equipment, following policies, pricing, processes, publications, reading, sales, spreadsheets, staffing, telephones, typewriter, voice mail, word processing, cash handling, professional and friendly, careful and active listener, multi-tasking.

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School Attended

  • COLUMBIA COLLEGE
  • MOBERLY AREA COMMUNITY COLLEGE

Job Titles Held:

  • Manager
  • Manager
  • Receptionist / Office Assistant
  • District Manager

Degrees

  • Bachelor of Science
  • Associate of Science

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