Skilled lead generating professional focused on exceeding revenue goals, and growing subscription-based businesses.
-Over seven years of call center experience
-Personally trained over 200 telemarketers in the art of appointment setting
-Leadership: call center positions held include: team leader, floor supervisor, assistant manager, and hiring manager
-Managed a call force of 12-15 appointment setters. Call center role was to set appointments for outside sales executives.
Duties included but not limited to:
-Communicated effectively via in and outbound calls with prospective business customers to successfully qualify and drive leads through the sales pipeline.
-Utilized strong communication skills to both follow-up and proactively contact existing partners through a variety of sales channels including web chats, e-mail, inbound and outbound phone calls.
-Worked closely with internal and external support departments and partners by responding to requests from current and potential customers for information and product presentations.
-started as an appointment setter with a quota of 30 appointments set per week and 250 calls made per day.
-in 3 years became call center manager responsible for 25 appointment setters, 2 verifiers, and 1 assistant manager
-duties included script writing, coaching, motivating etc.
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