Manager Resume Example
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MANAGER
Professional Summary
I'm a management leader dedicated to achieving business objectives by delivering proactive HR training programs and implementing sound organizational development processes, policies and procedures.
Skills
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Work History
05/2013 to Current
ManagerCommunity Health System – Chesterton , IN
- Evaluated the effectiveness of training programs and recommended improvements to upper management.
- Coordinated ongoing technical training and personal development classes for staff members.
- Conducted orientation sessions and organized on-the-job training for new hires.
- Organized and edited training manuals, multimedia visual aids and other educational materials.
- Delivered a wide variety of courses including topics on communication, team building, [Topic] and [Topic].
- Managed all exempt employee coaching, training and performance improvement actions.
- Trained new hires to perform cross-training exercises with experienced workers.
- Drove departmental performance and achievement of service levels through focused team operational reviews, structured coaching and managing to enterprise targets.
06/2010 to 04/2013
Shift Leader & Greeter ManagerBickford Senior Living – Greenwood , IN
- Developed departmental systems and procedures that better aligned the work flow process.
- Communicated all learning and performance objectives, schedules and training assessments to upper management.
- Reviewed and edited all training materials for accuracy and policy compliance.
- Led daily, weekly and monthly coaching, counseling and feedback sessions.
- Trained new hires to perform cross-training exercises with experienced workers.
08/2005 to 05/2010
Greeter, Server, and TrainerHillstone Restaurant Group – City , STATE
- Provided friendly, personable service to ensure an exceptional guest dining experience.
- Trained new servers according to Hillstone Restaurant Group standards/guidelines.
- Mentored new servers through Houston's Mentorship Program.
- Recognized as a Lead Server.
2016
Onlave Signature Productions
Co Founder And Choreographer
Education
May 2008
Bachelor of Arts: business management
Cal State University - City
Cal State University - City
Associate of Arts: West Los Angeles College -
- (4.0) GPA
- Graduated with Honors
- Professional in Human Resources certificate (PHR)
May 2005
Associate of Arts: liberal arts
west los angeles - City
Liberal Studies
west los angeles - City
Liberal Studies
June 2003
High School Diploma:
Middle College High School -
Middle College High School -
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Resume Overview
School Attended
- Cal State University
- West Los Angeles College
- west los angeles
- Middle College High School
Job Titles Held:
- Manager
- Shift Leader & Greeter Manager
- Greeter, Server, and Trainer
Degrees
- Bachelor of Arts : business management
Associate of Arts :
Associate of Arts : liberal arts
High School Diploma :
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