Manager Resume Example Hillstone Restaurant Group

MANAGER

Professional Summary

I'm a management leader dedicated to achieving business objectives by delivering proactive HR training programs and implementing sound organizational development processes, policies and procedures.

Skills

Mastery of Microsoft Office Programs: Word, Excel, PowerPoint, Outlook
Mastery of employee scheduling system: HotSchedules
Mastery of Aloha POS system
Ability to work with several operating systems, including Windows and Mac OSX
Proficient in various Applicant Tracking Systems

National Human Resources Association
Time management
Highly organized
Human resource laws expert
Employment law knowledge
FMLA knowledge
Change management
New hire on-boarding
Training solutions development

Work History

05/2013 to Current

ManagerHillstone Restaurant Group – Los Angeles, CA

Evaluated the effectiveness of training programs and recommended improvements to upper management.
Coordinated ongoing technical training and personal development classes for staff members.
Conducted orientation sessions and organized on-the-job training for new hires.
Organized and edited training manuals, multimedia visual aids and other educational materials.
Delivered a wide variety of courses including topics on communication, team building, [Topic] and [Topic].
Managed all exempt employee coaching, training and performance improvement actions.
Trained new hires to perform cross-training exercises with experienced workers.
Drove departmental performance and achievement of service levels through focused team operational reviews, structured coaching and managing to enterprise targets.

06/2010 to 04/2013

Shift Leader & Greeter Manager Houston's – Manhattan Beach, CA

Developed departmental systems and procedures that better aligned the work flow process.
Communicated all learning and performance objectives, schedules and training assessments to upper management.
Reviewed and edited all training materials for accuracy and policy compliance.
Led daily, weekly and monthly coaching, counseling and feedback sessions.
Trained new hires to perform cross-training exercises with experienced workers.

08/2005 to 05/2010

Greeter, Server, and TrainerHillstone Restaurant Group – Manhattan Beach, CA

Provided friendly, personable service to ensure an exceptional guest dining experience.
Trained new servers according to Hillstone Restaurant Group standards/guidelines.
Mentored new servers through Houston's Mentorship Program.
Recognized as a Lead Server.

2016

Onlave Signature Productions Co Founder and Choreographer

Education

May 2008

Bachelor of Arts: business management
Cal State University - Long Beach

Associate of Arts: West Los Angeles College -

(4.0) GPA
Graduated with Honors
Professional in Human Resources certificate (PHR)

May 2005

Associate of Arts: liberal arts
west los angeles - west los angeles
Liberal Studies

June 2003

High School Diploma:
Middle College High School -

Resume Overview

Companies Worked For:

Hillstone Restaurant Group
Houston's
Onlave Signature Productions Co Founder and Choreographer

School Attended

Cal State University
West Los Angeles College
west los angeles
Middle College High School

Job Titles Held:

Manager
Shift Leader & Greeter Manager
Greeter, Server, and Trainer

Degrees

Bachelor of Arts : business management
Associate of Arts :
Associate of Arts : liberal arts
High School Diploma :

Manager Resume Example

Resume Score: 60%

Resume Overview

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