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Manager Resume Example

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MANAGER
Professional Summary
I'm a management leader dedicated to achieving business objectives by delivering proactive HR training programs and implementing sound organizational development processes, policies and procedures.
Skills
  • Mastery of Microsoft Office Programs: Word, Excel, PowerPoint, Outlook
  • Mastery of employee scheduling system: HotSchedules
  • Mastery of Aloha POS system
  • Ability to work with several operating systems, including Windows and Mac OSX
  • Proficient in various Applicant Tracking Systems
  • National Human Resources Association
  • Time management
  • Highly organized
  • Human resource laws expert
  • Employment law knowledge
  • FMLA knowledge
  • Change management
  • New hire on-boarding
  • Training solutions development
Work History
05/2013 to Current
ManagerCompany Name – City, State


  • Evaluated the effectiveness of training programs and recommended improvements to upper management.
  • Coordinated ongoing technical training and personal development classes for staff members.
  • Conducted orientation sessions and organized on-the-job training for new hires.
  • Organized and edited training manuals, multimedia visual aids and other educational materials.
  • Delivered a wide variety of courses including topics on communication, team building, [Topic] and [Topic].
  • Managed all exempt employee coaching, training and performance improvement actions.
  • Trained new hires to perform cross-training exercises with experienced workers.
  • Drove departmental performance and achievement of service levels through focused team operational reviews, structured coaching and managing to enterprise targets.



06/2010 to 04/2013
Shift Leader & Greeter ManagerCompany Name – City, State
  • Developed departmental systems and procedures that better aligned the work flow process.
  • Communicated all learning and performance objectives, schedules and training assessments to upper management.
  • Reviewed and edited all training materials for accuracy and policy compliance.
  • Led daily, weekly and monthly coaching, counseling and feedback sessions.
  • Trained new hires to perform cross-training exercises with experienced workers.


08/2005 to 05/2010
Greeter, Server, and TrainerCompany Name – City, State
  • Provided friendly, personable service to ensure an exceptional guest dining experience.
  • Trained new servers according to Hillstone Restaurant Group standards/guidelines.
  • Mentored new servers through Houston's Mentorship Program.
  • Recognized as a Lead Server.


2016
Company Name
Education
May 2008
Bachelor of Arts: business management
Cal State University - City

Associate of Arts: West Los Angeles College -
  • (4.0) GPA
  • Graduated with Honors
  • Professional in Human Resources certificate (PHR)


May 2005
Associate of Arts: liberal arts
west los angeles - City
Liberal Studies

June 2003
High School Diploma:
Middle College High School -
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Resume Overview

School Attended

  • Cal State University
  • West Los Angeles College
  • west los angeles
  • Middle College High School

Job Titles Held:

  • Manager
  • Shift Leader & Greeter Manager
  • Greeter, Server, and Trainer

Degrees

  • Bachelor of Arts : business management
    Associate of Arts :
    Associate of Arts : liberal arts
    High School Diploma :

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