Customer oriented , focused on offering the best quality food and providing excellent customer service.Dedicated to maintain a safety and clean work environment.Ability to multi-task and rapid order processing skills.
I have managed to build a great customer service oriented team.
Scheduled and directed staff in daily work assignments to maximize productivity.Continually monitored restaurant and took appropriate action to ensure food quality and service standards were consistently met.Minimized loss and misuse of equipment through proper restaurant supervision and staff training.Assigned tasks and oversaw the direction of employees to ensure compliance with food safety procedures and quality control guidelines.Developed and maintained exceptional customer service standards.Optimized profits by controlling food, beverage and labor costs on a daily basis.Regularly updated computer systems with new pricing and daily food specials.Counseled and disciplined staff when necessary.
Checked patrons' identification to ensure that they met minimum age requirements for consumption of alcoholic beveragesChecked the quantity and quality of received productsCleaned and maintained the beverage area, display cases, equipment, and order transaction areaCleaned bars, work areas, and tablesPerformed serving, cleaning, and stocking duties in establishmentsTook orders from patrons for food or beverages and entered them in the P.O.S.Responded to resident or guest complaints regarding food or serviceAnswered questions about menu selections and made recommendations when requested.Regularly checked on guests' satisfaction.Completed closing duties, including restocking items and closing out the cash drawer.
Delivered an exceptional dining experience with friendly, fast service.Accurately recorded orders and partnered with team members to serve food and beverages that exceeded guests' expectations.Routinely cleaned table linens, table settings, glassware, windowsills, carpets, counters, floors, storage areas and service refrigerators.Greeted guests and sat them at tables or in waiting areasAccepted payment from customers and made change as necessary.Protected the business by confirming legal drinking age and discontinuing service to intoxicated guests.Correctly calculated charges, issued bills and collected payments.Received frequent customer compliments for going above and beyond normal duties.
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