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Manage of Visitor Engagement Resume Example

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MANAGE OF VISITOR ENGAGEMENT
Professional Summary
Administrative professional offering excellent communication and computer skills. Meets deadlines and works with a high level of multicultural awareness and adaptability. Well organized with a proactive attitude, reflected through consistently exceeding company objectives.
Skills
    Customer Service oriented
  • Attention to detail
  • Business correspondence
  • Strategic event planning
  • Event management
  • Top-rated performance
  • Microsoft proficient
  • Schedule management
  • Pleasant, energetic demeanor
  • Schedule management
Work History
Manage of Visitor EngagementApr 2012 - Current
Buffalo Soldiers Museum3816 Caroline, Houston, TX
  • Welcome visitors upon arrival while providing information about the property and the programs available each day
  • Responsible for the information, interpretive programs, events, and various educational and engagement services provided to visitors of museum.
  • Coordinate and/or oversee events for the general public.
  • Create new interpretive exhibits and educational tools
  • Promote community outreach through art shows and other cooperative events
  • Composed and drafted all outgoing correspondence and reports for managers.
  • Oversaw inventory and office supply purchases.
Customer Service SpecialistJul 2008 - Mar 2012
Dallas Factor603 TownCreek Park, Houston, TX

Customer Relations SpecialistAug 2006 - Jul 2010
Men's WearhouseHouston, TX
  • Effective liaison between customers and internal departments.
  • Developed highly empathetic client relationships and earned a reputation for exceeding service standard goals.
  • ​
  • Updated customer orders from start to finish in an accurate and timely manner.
  • Fostered an environment which encouraged continual process improvements.
Office AssistantJan 2003 - Jun 2006
JP ManagementAtlanta, GA
  • Planned and coordinated logistics and materials for board meetings, committee meetings and staff events.
  • Ordered and distributed office supplies while adhering to a fixed office budget.
  • Managed office supplies, vendors, organization and upkeep.
  • Answered and managed incoming and outgoing calls while recording accurate messages.
Education
Bachelor of Arts: Business ManagementCurrent
Texas Southern UniversityHouston, TX
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Resume Overview

Companies Worked For:

  • Buffalo Soldiers Museum
  • Dallas Factor
  • Men's Wearhouse
  • JP Management

School Attended

  • Texas Southern University

Job Titles Held:

  • Manage of Visitor Engagement
  • Customer Service Specialist
  • Customer Relations Specialist
  • Office Assistant

Degrees

  • Bachelor of Arts : Business Management Current

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