Maître D\' Resume Example 7 Eleven, Inc.

MAÎTRE D\'

Professional Summary

Retail professional who excels in fast-paced environments. Extensive experience in customer service, merchandising, POS systems and cash handling.

Skills

Work History

Maître D\', 05/2014 to 12/2016
7-Eleven, Inc. – Ladson , SC

Met, greeted and encouraged feedback from customers and used feedback to implement positive changes within the restaurant.
Purchased adequate quantities of necessary restaurant items, including food, beverages, equipment and supplies.
Organized special events in the restaurant, including receptions, promotions and corporate luncheons.
Routinely supported other areas of the restaurant as requested, including answering telephones and completing financial transactions for other staff members.
Answered telephone calls within threerings, using correct salutations and telephone etiquette.
Made and confirmed reservations.

Sales Associate, 12/2013 to 04/2014
7-Eleven, Inc. – Lafayette

Used time efficiently when not serving customers, including folding clothes and cleaning out fitting rooms.
Resolved all customer complaints in a professional manner while prioritizing customer satisfaction.
Mentored new sales associates to contribute to the store\'s positive culture.
Fostered a positive work environment by consistently treating all employees and customers with respect and consideration.
Cultivated a customer-focused shopping environment by greeting and responding to all customers in a friendly manner.
Answered customer telephone calls promptly and in an appropriate manner.

GSA - Guest Service Associate, 06/2013 to 12/2013
European Wax Center – City

Operated a cash register for cash, check and credit card transactions with 100% accuracy.
Priced merchandise, stocked shelves and took inventory of supplies.
Cleaned and organized the store, including the checkout desk and displays.
Alerted customers to upcoming sales events and promotions.
Completed all point of sale opening and closing procedures, including counting the contents of the cash register.
Handled all customer relations issues in a gracious manner and in accordance with company policies.

Sales Associate, 11/2012 to 05/2013
Annie Sez – City

Organized racks and shelves to maintain the visual appeal of the store.
Stocked and replenished merchandise according to store merchandising layouts.
Priced merchandise, stocked shelves and took inventory of supplies.
Welcomed customers into the store and helped them locate items.
Used time efficiently when not serving customers, including folding clothes and cleaning out fitting rooms.

Education

Associate of Arts: Current
Nassau Community College - City

High School Regents Diploma: 2011
Glen Cove High School - City

Resume Overview

School Attended

Job Titles Held:

Degrees