Organize and plan daily shop work loads, parts usage and inventory, bulk fluid usage and inventory of all shop locations. Organize Tornado shop personnel and schedules to maximize flow of daily shop repairs. Maintain record keeping of all Tornado buses for D.O.T. requirements. Utilize all bus manufacture fleet support departments to identify all current campaigns needed within the Tornado fleet. Utilize Saucom system to track all Tornado buses throughout the country to identify possible performance issues while away from the shop. Perform duties as a technician to assist in daily repairs necessary for Tornado bus schedule obligations.
Manage up to 12 technicians in the service center. Create continuous daily work assignments based on customer and company needs. Monitor all daily computer based programs used by all technicians. Meet all company set operational and sales goals and customer repair needs. Complete all lease and rental requirements of new and older units for lease or sale.
Prepare and complete oral, written and electronic reports and documentation ensuring the accurate extraction of information for management purposes, program needs and equipment evaluation.
Operations Manager - Managed 12 technicians in the service center, creating daily and weekly schedules based on customer needs. Met and exceeded all company set operations and sales goals. Prepared and completed oral, written and electronic reports and documentation ensuring the accurate extraction of information for statistical and management purposes, program needs, equipment evaluation, etc. Oversaw all service center procedures and polices.
Shop Supervisor - Provided daily direction to service center technicians related to all maintenance and repair tasks. Ensured all aspects of service and repair met the required standards as set by the company. Evaluated employee performance by certifying that employees successfully completed required training programs, and were qualified to operate specific equipment, and perform specified duties.
Tech 1 Lead - Performed required daily tasks including analyzing and troubleshooting all major Mechanical/Electrical system failures. Recommended measures to improve performance and efficiency of work force. Assisted sales department to complete all quarterly and month end sales goals.
Shop Supervisor - Directed shop maintenance operations on all company equipment. Successfully maintained payroll and attendance records for 75 service center employees. Conducted in depth business development research and compiled results for review by proposal team.
Technician - Repaired, replaced and adjusted brakes and brake pads. Tested vehicles and their components and systems. Conducted routine and scheduled maintenance services such as oil changes, lubrications. Completed routine maintenance to prevent future breakdowns. Verified vehicle serviceability by conducting test drives. Examined gauges and dials to verify that the testing equipment was working properly.
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