Maintenance Section Manager Resume Example

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Jessica Claire
  • Montgomery Street, San Francisco, CA 94105
  • Home: (555) 432-1000
  • Cell:
Executive Profile
Management, engineering and design professional with 33 years of proven experience providing guidance and direction to teams with varying levels of technical expertise. Dedicated individual with the knowledge and skill necessary to provide technically advanced solutions in a cost effective and timely manner. Maintains positive and collaborative relationships with management, vendors, and clients.
Skill Highlights
  • Project Management
  • Facilities Management
  • Multimillion-dollar P&L Management
  • Contract Management & Negotiations
  • Organizational Management
  • Team Leadership 
  • Risk Management
  • Strategic Planning
  • Time Management
  • Operations Management
  • Communications Skills
  • Process Management & Redesign
Core Accomplishments
Consistently improved operations, through effective communications and detailed work instructions. Reduced expenses and increased profits through the implementation of innovative and new technologies and through a proactive and innovative management style.
Professional Experience
Maintenance Section Manager, 2014 to 03/2015
Great HealthworksFort Lauderdale, FL,

Report directly to the County Director. Responsible for the direction of a $10M annual operations budget, and a $310M annual capital and IWQ project budget, for the maintenance operations, modification and upgrade of 2 water treatment plants consisting of 31 buildings and corresponding systems.

Responsibilities include system integration, technical operations and systems, departmental short and long-term budgeting, financial forecasts, project design and implementation, labor management, capital program approval including obtaining competitive bids, generation of project cost estimates, and contract negotiations for construction and modification projects and the oversight of system modifications and maintenance. Types of systems include structural, electrical, mechanical, plumbing, HVAC, roads and grounds, motor pool, chemical storage and distribution systems.


  • Reduced the existing work order back log by 95% at one plant, and by 90% at the other plant within a 4 month period.
  • Successful in maintaining these numbers with 250 to 400 new work orders being added quarterly during the past year.
  • Populated over 600 new assets within the existing Maximo database.
  • Generated detailed work instructions for all systems/assets entered and previously populated.
  • Identified an additional 500 assets that are currently being entered into the Maximo system along with all product and maintenance requirements, detailed work instructions and, safety requirements.
  • Reduced the operations and maintenance budget by 7%, and improved contractor, project and management coordination through effective communication and scheduling within the group.
Director of Maintenance - Consultant, 06/2012 to 08/2013
Bickford Senior LivingShelby, MI,

      Reported directly to the COO.  Responsible for an $8.7M annual     operational budget including staffing and expense control for equipment     and facility maintenance operations within a theme park environment     consisting of 10 complexes with 37 buildings, rides, and corresponding     subsystems.

    Responsibilities included the scheduling and implementation of     modification projects, daily maintenance operations (preventative and     unplanned) for structural, electrical, mechanical, plumbing, and HVAC     systems and their sub-systems ensuring that components support the     guest experience and minimize disruption to daily operations. Additional     responsibilities included capital project planning, content management,     exhibit collections and maintenance, roads and grounds, motor pool,     development of work procedures, and implementation of improvements     to the Enterprise Asset Management System (EAM) work control     database system.

    Prepared divisional annual operating budget, financial forecasts,     development of staffing schedules, and applicable cost variance     explanations.  Managed the care and preventative maintenance of     historical exhibits and artifacts valued at over $13.2B.  Supported and     coordinated applicable OSHA, First Aid, Safety and Environmental     Management policies and programs.

  • Accomplishments
  • Reduced overall operating costs by $438K.
  • An additional $187K was reallocated to other departments.
  • Performed $455K of unplanned emergency modifications/repairs to facilities and corresponding systems.
  • Closed three years of maintenance back logged work orders (6,630) and documentation in 5 weeks.
  • Populated the EAM database with Space Shuttle Atlantis building systems in four months.
  • Directed and coordinated the redesign and modification project to update/retrofit new interiors, video and mechanical systems throughout 12 of 44 buses used to transport guests at KSC.
  • Managed and coordinated the initial research and evaluation of replacement buses to include alternative fuel vehicles such as electric, compressed natural gas, and hybrid fuels.
Facilities Manager, 03/1982 to 03/2012
United Space AllianceCity, STATE, USA

Reported directly to the Director of Florida Operations and Maintenance and the VP (APM) for SRB Operations. Responsible for design and modifications projects to $239M, a $3M annual operations and maintenance budget, and a $7M annual sub-contracts and services budget in support of 1.2M square feet of test, operations, manufacturing, and support facilities, encompassing 9 complexes with 35 facilities.

These facilities consisted of office, manufacturing, laboratory, clean room, and logistical space valued at over $186M. Guided talented, cross-functional teams providing technical and critical services from inception through completion for project management, contract management, systems monitoring and measurement, commercial services, equipment maintenance, process development, and operations and systems quality. These teams consisted of project managers, subject matter experts, engineers, managers, technicians, and subcontracted personnel.

Oversaw the design and development process, equipment specifications, and cost estimates, planning/development process, design projects and operations support services for mechanical, electrical (NFPA), plumbing (MEP), HVAC, refrigeration, natural gas, audio/visual (AV), video telecommunication systems, roads and grounds, first aid, ergonomics, and space allocations to ensure building code compliance and that systems align with industry standards and best practices. Designed and coordinated low voltage system modifications & power distribution, general wiring, low voltage controls, and digital system controls.

Familiar with safe electrical working practices, lockout/tag out, arc flash, & trouble shooting of systems/hardware.  Directed maintenance operation portfolio and implemented strategies to improve planned preventive maintenance programs, structural and system repairs, and service contract deliverables.  Generated statements of work, bases of estimates (BOE), change orders, contract award selection and criteria, requests for quotes (RFQ), analyzed contractual data from different perspectives, summarizing into useful information.  Also served as Contract Technical Manager with 18 years experience working with internal and external subcontracts.

Responsibilities included subcontractor management, OSHA, EPA, contract negotiations, FAR/DFAR, RS MEANS, GSA, and DCAA compliance.  Have managed fixed fee, incentive fee, award fee, fixed price, time & material, labor hour, and cost reimbursement contracts.  Served as company interface for the Kennedy Space Center Base Operations Support Services contract (BOSS) responsible for design, specification and technical direction for all base infrastructure support operations.


  • Served as Space Shuttle Closeout Contract Project Lead, responsible for the closeout and safing of 35 facilities.
  • Finalized facilities capability and specification documentation for 35 facilities, 3 months ahead of schedule and under budget.
  • Completed a 2-year $239M Space Shuttle infrastructure transition and retirement contract, 6 months ahead of schedule while reducing costs, and increasing overall profit.
  • Received multiple letters of accommodation for effective management operations and numerous internal and external awards in recognition of exceptional job performance.
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BBA: Organizational Management Information Technology, Expected in 1998
Warner University - Lake Wales, FL
Organizational Management Information Technology
AS: Drafting and Design Technology Architecture, Expected in 1997
Brevard Community College Eastern Florida State College - Cocoa, FL
Drafting and Design Technology Architecture
Professional Affiliations
International Facilities Management Association (IFMA); pursuing Certified Facilities Manager (CFM)
Project Management Institute (PMI); pursuing Project Management Professional (PMP)
Society for Maintenance & Reliability Professionals; pursuing  Certified Maintenance & Reliability Professional (CMRP)
OSHA 10 Hour Certification
Asset Management, AutoCAD/Micro Station/Visio, Root Cause Analysis, Content Management, ARC Flash, NFPA 70E , Title 49 CFR, Contract Negotiations and Management, Interior Design & Refurbishment, First Aid, Emergency Response - Corrective Action Plans - Policies & Procedure Development - ISO Lead Auditor - Accident Investigations -Regulatory Standards - Environmental Safety/Standards, Systems Safety, Policy and Procedure Development, Systems Design, Planning, Quality, System Integration, telecommunications, Etc.

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Resume Overview

School Attended
  • Warner University
  • Brevard Community College Eastern Florida State College
Job Titles Held:
  • Maintenance Section Manager
  • Director of Maintenance - Consultant
  • Facilities Manager
  • BBA
  • AS

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