Helped university employees, students, and staff with technical issues over phone or by E-mail.
Used university software and knowledge base to change users passwords or personal information to make using the university systems easier and efficient.
Summer Help Janitor, 06/2012 － 08/2012Mylan Pharmaceuticals － Morgantown, WV
Maintained and cleaned production areas and other crucial parts of the building to pass FDA and other government regulations.
Student Helpdesk Technician, 10/2011 － 06/2012
Spring 2015West Virginia University － Morgantown, WVBachelor of ScienceBusiness Administration Business Management Human Resource ManagementGPA: GPA: 3.12Business Administration Business Management Human Resource Management GPA: 3.12 HR Management Fundamentals Staffing and Selection
Collective Bargaining and Labor Relations Compensation and Benefits
Training and Development Managing Individuals and Teams
Conflict Management Business Ethics
Benefits, Conflict Management, E-mail, General Manager, government regulations, HR, Labor Relations, Managing, repairs, Staffing, Supervisor, phone