Capable Senior Managements experienced in helping Apple users correct problems with computer systems, mobile devices and peripheral equipment. Knowledgeable about usability and security concerns. Skilled at working alone to investigate and fix problems. Dependable Senior Management with 6 years of helpdesk experience. Assist end-users with complex technical issues. Communicate complicated concepts in clear manner. Accomplished Senior Support with over 9 years of information technology support experience. Tech-savvy professional well-versed in installing and configuring computer systems, diagnosing hardware and software defects and supporting new application roll-outs. Certified in iOS and MacOS. Committed to providing efficient, high-quality support.
With iPhone, iPad and iPods only.
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