ltc retail csr resume example with 6+ years of experience
Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Summary
Dedicated Retail Service Specialist focused on giving every customer top-notch support for any request. Offers valuable administrative, customer relations and sales abilities. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Skills
Market Knowledge
Item Lookup
Customer Account Review
Persuasive Tactics
Merchandise Restocking
Store Layouts
Microsoft Office
Training Junior Team Members
Employee Scheduling
Computer Literate
Data Collection and analysis
Sales growth
POS systems knowledge
Training and development
People-oriented
Strong work ethic and fast learner
Education and Training
Mineral Area CollegePark Hills, MOExpected in 06/2016 ā āGED: - GPA:
Maintained and processed invoices, deposits, and money logs.
Completed payroll for employees and maintained detailed records of procedures.
Tracked expenses and income for businesses while organizing and maintaining bank statements for checking accounts.
Reconciled and corrected issues with financial records.
Identified accounting errors when cross-referencing documents and database information.
Posted daily receipts and payments in accordance with corporate protocols.
Reviewed and filed financial documents, coded accounting entries for data processing, and posted daily receipts and payments in accordance with all corporate protocols.
Inspected account books and recorded transactions.
Input financial data and produced reports using software.
Walmart - Cashier City, STATE, 05/2014 - 06/2016
Greeted customers entering store and responded promptly to customer needs.
Built relationships with customers to encourage repeat business.
Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Worked flexible schedule and extra shifts to meet business needs.
Restocked and organized merchandise in front lanes.
Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
Answered questions about store policies and addressed customer concerns.
Assisted customers with returns, refunds and resolving transaction issues.
Stocked, tagged and displayed merchandise as required.
Performed cash, card and check transactions to complete customer purchases.
Operated cash register to record transactions accurately and efficiently.
Handled cash with high accuracy and took care to check bills for fraud.
Used POS system to enter orders, process payments and issue receipts.
Learned duties for various positions and provided backup at key times.
Responded promptly to requests for assistance, spills and customer inquiries.
Accomplishments
Customer Relations - Earned highest marks and CSR of the year for customer satisfaction company-wide.
Won " Soaring Eagle" of the year for being the quickest and youngest employee to move up the ladder into Assistant Store Manager
Consistently maintained high customer satisfaction ratings.
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