Highly analytical, deadline-driven engineer with advanced knowledge of Excel, databases and PowerPoint presentations for top executives, who works quickly and accurately under tight deadlines.
Development and workflow of loyalty customer strategies.
Analysis of customer behavior and development of action plan in order to retain the customer in risk.
Profiling customer and research market.
Analysis and presentation of campaigns results.
Management of development of new campaigns
Project manager of implementation of new tools or platforms.
Analysis of trends and forecast of monthly churn.
Financial reports about traffic calls coursed across all companies (accounting closures).
Analysis of market behavior customers from the competition.
Manage of payments and billing interconnection services.
Manage of disputes over trade differences (analysis of call records)
Management and calculation of bond renewals.
Check daily traffic calls trends
Additional functions: Administrative Assistant of Regulation Director - Administration budget of the area - Petty Cash Management
Companies Worked For:
Job Titles Held:
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