Operations Manager Six Sigma Black belt Logistics Operations manager with over 10 years of experience in process improvement and team building for Wal-Mart Distribution Center, I implemented process change initiatives using SAP, WMS, RF, and GLS systems to improve quality, level of service, and productivity. I have the proven ability to effectively lead a team through coaching, development, delegation, effective communication, and recognition. You will receive a candidate who is an analytical thinker, worked in a fast paced and high volume distribution center, and has great servant leadership skills. Supply Chain Distribution Experience Management Experience/Servant Leadership Troubleshooting/Problem Solving Skills Project management/Process Improvement Haz-Mat Certification/Regulatory goods Certified High volume/Multi-Million Dollar inventory Team builder/Training/Motivator OSHA/DOT/FDA Compliance SAP/RF/GLS/WMS/Unix System Microsoft Office Suite/Mac/Minitab
Logistics Supervisor - Supply Chain SupervisorWALMART DISTRIBUTION CENTER － New Albany, MS
Successfully supervised a team of 50 associates, and managed in the areas of Dry and Perishable shipping, Order selecting, and Receiving.
I also directed the flow of the day to day business.
Directly responsible for monitoring associate activity such as productivity, quality standards, and safety compliance.
Communicated productivity projections to the management team daily and set expectations with associates.
Assisted team in meeting daily productivity goals.
Ensured quality standards and level of service are meet on a daily basis.
Sr. Logistics Operations Manager, 08/1996 to 07/2011WALMART DISTRIBUTION CENTER － Monroe, GA
Managed team of 5 salaried leaders professionals.Effectively managed and developed a team of 200 associates on my team on a daily basis.
Successfully coordinated the efforts of two shipping operations, two receiving operations, and a support team, while meeting high store and club demand in which 100% Level of Service is a high priority.
With the use of GLS (Global logistics system), RF, VMI, and DC inventory and systems I analyzed data to develop weekly, monthly and quarterly forecasting for each of my teams.
This information was vital in developing staffing plans, managing through holiday high volume spikes, and supplying our stores and clubs with the best service during "disaster recovery" initiatives.
Performed Distribution Center planning for each holiday, put together trend analysis to predict volume spikes.
Used VMI and GLS to identify high volume items that were SEM generated.
I used Power point to present findings, information, and plans to the General Manager, Assistant General Manager, peers, and management team.
Used several available sources to analyze information for accurate forecasting, and developed trend analysis from previous years to anticipate future volume activity.
Effectively communicated information with all departments within the Distribution Center, and engaged our dispatch and transportation offices on trailer needs for on time deliveries.
Continuous customer improvement through monthly store calls and store visits allowed for an open dialog with Store managers and merchandise coordinators.
Efficiently analyzed SAP, WMS, RF, RFID, GLS1(Global logistics system) and GLS2, Voice-to-pick, and DCS2000 to generate reports, monitor inventory, set replenishment points, set productivity and quality goals, track store deliveries, and improve processes.
Key projects: As the Distribution Center Logistics Operations Manager I was able to use my acquired skills through Lean Six Sigma to generate bottom line saving for our Distribution Center.
As a Six Sigma black belt, I was able to identify several process changes in both our shipping and receiving departments which resulted in approximately $1.2M in saving in 2009.
These process change initiatives also resulted in a 27% productivity increase in the dry receiving department and this department was able to reduce its staffing by 32%.
As the Distribution Center Logistics Operations Manager, I used Retail Link and Wal-Mart's Global Logistics system to proactively identify service needs to our local stores and clubs.
I have worked together with the Disaster Team on projects as big as hurricane relief to power outages.
We took on additional volume to ensure that local stores in the disaster area where serviced.
We managed the logistics of providing truckloads of water, generators, and ice to these locations.
Headed the Associate Giving Campaign for Wal-Mart Distribution Center, which rose over $35k for charity and received a "pace setters" plaque for our contributions to the United Way.
Logistics Manager - Supply Chain ManagerWALMART DISTRIBUTION CENTER － Monroe, GA
Successfully managed a team of over 90 associates, showed flexibility by working in the Receiving, Shipping, and Order selecting departments.
Ensured all associates were effectively trained to meet safety, quality, productivity standards, and consistently administered accountability, as well as praise and recognition.
Audited operational processes and compliance with procedures, as well as focusing on level of service and productivity Conducted daily and weekly team meetings to discuss goals and expectations of Senior Leadership Cross trained 85% associates in multiple job functions to improve team efficiency and lower indirect time Key projects: Improved our stacking processes in our Meat room area, and collaborated with the industrial engineer and QA Ops to direct a series of racking initiatives.
These changes allowed for better stack-ability of heavy freight on the bottom and light freight on top.
Commitment to proper cold chain compliance and perishable species separation, in which, those changes saved the company over $50k in errors, inventory adjustments, and product damages in one week.
Developed 9 hourly associates into Logistics managers under my leadership.
01/2007 to 01/2011United Way of Walton County － Monroe, GA
Community volunteer and active Board member An active member of the United Way of Walton County and served on its Board of Directors for 4 years.
I served on the campaign team for 2 years and the allocations committee for 4 years.
Audited current non-profit organizations under the United Way umbrella and interviewed prospective candidates Interacting and networking with local business owners for prospective campaign donations Volunteered with local non-profit agencies and directed community projects Key projects: Received "pace setter" award for 4 consecutive years from fellow peers Exceeded over 100% of our campaign goal in 2010 and 2011.
Lean Six Sigma Black Belt Certification:Journalism,2008Connecticut School of BroadcastingJournalism Senior Leadership training
Diploma:1996BLUE MOUNTAIN HIGH SCHOOL － Blue Mountain, MS
Train the trainer Certification - OSHA - 1998, 2005, and 2012
clients, customer service, DC, dialog, disaster recovery, engineer, forecasting, General Manager, HUB, inventory, Leadership, Leadership training, Logistics, managing, meetings, Power point, 2000, networking, pick, predict, processes, profit, quality, QA, Receiving, Retail, safety, SAP, Shipping, Six Sigma, staffing, trainer, transportation, trend