United States Army Veteran with years of Leadership Experience and proven adaptibiliy. Focused Operations Manager successful in contract negotiation and process improvement. Remains calm and poised even in high-pressure situations. Leverages in-depth knowledge of industry trends and shifts to offer valuable insights on opportunities for new growth and expansion.
Defined strategy and business plan for Shipping and Receiving Department.Directed strategic initiatives to achieve the proper scheduling of production. Managed and mentored new employees training them in their specific area of company need.
Managed team of 25 professionals. Reduced and controlled expenses. Developed department's first incentive performance plan which motivated staff and resulted in a 23% increase in sales. Built financial model for new business unit. Created financial plan. Executed integrated advertising campaign across multiple media channels.
Utilized up-to-date computer software to ensure optimal quality reports, inventory control and parts reconciliations. Ensured accurate accountability and forecasting of future orders. Worked within a team of production specialists to ensure that the battalion was well supplied with accurate orders. Worked 6 years in a manufacturing environment that received orders, processed those orders, ensured quality of the development of the parts and supplies, then stored/shipped those parts and supplies to the battalion. Was decorated for my performance and promoted to Corporal during my time in Germany for exceptional work. Worked tirelessly with team members to improve and upgrade inventory control systems and safety procedures to ensure the safety of all troops within the company. Supervised shipping and receiving operations, directly supervising 7 troops. Responsible for employee training and development and overseeing inventory control. Provided monthly updates to senior command on the budget and logistics issues. Created a new emergency back-up system, which employed a manual mode of operation in the event of an automated system failure. Utilized ISO9000 methods to ensure quality while meeting the statutory and regulatory requirements set forth by International standards, while overseas and National standards while at Ft. Hood. Utilized shop floor systems to improve assembly line production by changing flow charts, validation charts, and proper flow of material to optimize performance and production. Used proper buiness management procedures to improve quality of process output.
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