Hardworking General Manager successful at generating new business through referrals from satisfied customers. Offers trustworthy auto care and expert advice. Demonstrates written and communication skills clearly with customers and staff.
Responsible for all event execution and delivery.
Internally organize and maintain productivity.
Manage 2-15 employees.
Clear communication with clients to maintain A+ satisfaction during and after the event.
Communicated with customers regarding vehicle issues and potential repairs.
Contributed to repeat and referral business by using strong customer service and problem solving skills.
Maintained an A+ customer service satisfaction rating.
Voted #1 Automotive Shop in Lakeville, MN multiple years.
Managed the hiring and training of new employees/mechanics.
Organized work records and filed reports.
Ordered accurate amounts of parts and supplies to maintain necessary inventory.
Guided mechanics with decisions concerning repair and replacement of parts.
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