LiveCareer-Resume

logistics resume example with 16+ years of experience

Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Professional Summary

Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.

Skills
  • Schedule Coordination
  • Customer Needs Assessment
  • Decision Making
  • Performance Review and Optimization
  • Work Delegation and Tracking
  • Attention to Detail
  • Verbal and Written Communication
  • Progress Tracking
  • Problem Solving
  • Customer Relations
  • CRM Software
  • Desktop and Laptop Computers
Education
Austin Community College Austin, TX Expected in 05/2017 Associate of Arts : Arts - GPA :
Work History
Sprouts Farmers Market - Logistics
Palm Harbor, FL, 10/2021 - 01/2022
  • Processed and entered customer orders into database and provided proactive customer service for accounts.
  • Managed system support functions to set priorities and service levels expectations.
  • Handled high-volume paperwork and collaborated with administrators to resolve invoicing and shipping problems.
  • Maintained department procedures manual detailing processing requirements for each individual account.
  • Tracked orders and notified customers of status or potential delays.
  • Liaised between warehouse personnel and customer to facilitate account and operational needs.
  • Maintained excellent working relationships with customers by efficiently responding to inquiries and complaints concerning work orders, invoices and shipments,.
  • Explained proposed solutions to customers, management and other interested parties through written proposals and oral presentations.
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Answered constant flow of customer calls with minimal wait times.
  • Offered advice and assistance to customers, paying attention to special needs or wants.
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Assisted customers with setting appointments, special order requests, and arranging merchandise pick-up.
  • Liaised with customers, management and sales team to better understand customer needs and recommend appropriate solutions.
Archer Daniels Midland Company - Senior Produce Clerk
Donalsonville, GA, 11/2020 - 10/2021
  • Received and unloaded new items upon delivery and checked products for damage and order accuracy.
  • Maintained safe, neat and clean working environment and closely monitored for wet floors or other hazards.
  • Monitored refrigeration, freezer and cooling areas for proper functioning and reported issues to supervisor.
  • Used dollies and pallet jacks to unload and organize merchandise from delivery trucks.
  • Assisted customers with price checking fruits and vegetables and finding requested items in department.
  • Pleasantly greeted customers and provided prompt and courteous service.
  • Completed regular cycle counts and inventory audits.
  • Observed safety protocols when transporting merchandise to different areas of store to alleviate item damage.
  • Stayed current on available products, store promotions and customer service policies to better serve shoppers.
  • Checked for outdated and overripe grocery items and removed from inventory.
  • Checked product levels and recommended new purchases.
  • Collaborated with sales team members to stay current on inventory levels, complete accurate orders and resolve item issues.
  • Calculated correct order totals, updated accounts and maintained detailed records for inventory management.
  • Partnered with merchandising team to create and implement profitable pricing strategies.
  • Maintained tidy and clean work areas to promote optimal productivity and safety standards.
  • Interacted with guests in friendly and knowledgeable way.
Silver Cross Hospital - Maintenance
Manhattan, IL, 05/2008 - 05/2019
  • Troubleshot equipment breakdowns and performed preventive maintenance.
  • Mixed, used and properly stored hazardous chemical cleaners to reduce risk of injury or illness.
  • Inspected facility and grounds and picked up trash or other debris impacting appearance or movement flows between spaces.
  • Responded immediately to calls from personnel to clean up spills and wet floors.
  • Supervised supplies in inventory and submitted reorder requests.
  • Trained junior maintenance professionals on correct repair and cleaning procedures.
  • Worked with building managers to assess ongoing needs and plan preventive maintenance and cleaning schedules.
  • Followed procedures for use of chemical cleaners and power equipment to prevent damage to floors.
  • Checked in and stocked inventory throughout facility.
  • Kept building spaces premises clean inside and outside.
  • Operated compactors and balers to discard cardboard boxes and trash.
  • Organized daily cleaning schedules for custodial team.
US Army - Medic
City, STATE, 04/2004 - 04/2008
  • Attended training classes to maintain certification licensure, keep abreast of new developments in field and maintain existing knowledge.
  • Conducted end-of-shift cleaning, sanitation and resupply of equipment to promote organized, sanitary workstation.
  • Coordinated with treatment center personnel to obtain patients' vital statistics and medical history.
  • Assessed nature and extent of illness or injury to establish and prioritize medical procedures.
  • Interpreted limited histories and used physical examinations to identify potential underlying critical issues.
  • Scheduled and taught in class combat life saving techniques.

  • Minimized mechanical issues by adhering to medical vehicle maintenance schedule.
  • Trained new recruits on proper vehicle inspection and operations

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Resume Overview

School Attended

  • Austin Community College

Job Titles Held:

  • Logistics
  • Senior Produce Clerk
  • Maintenance
  • Medic

Degrees

  • Associate of Arts

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