logistics resume example with 16+ years of experience

(555) 432-1000,
, , 100 Montgomery St. 10th Floor
Professional Summary

Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.

  • Schedule Coordination
  • Customer Needs Assessment
  • Decision Making
  • Performance Review and Optimization
  • Work Delegation and Tracking
  • Attention to Detail
  • Verbal and Written Communication
  • Progress Tracking
  • Problem Solving
  • Customer Relations
  • CRM Software
  • Desktop and Laptop Computers
Austin Community College Austin, TX Expected in 05/2017 Associate of Arts : Arts - GPA :
Work History
Sprouts Farmers Market - Logistics
Palm Harbor, FL, 10/2021 - 01/2022
  • Processed and entered customer orders into database and provided proactive customer service for accounts.
  • Managed system support functions to set priorities and service levels expectations.
  • Handled high-volume paperwork and collaborated with administrators to resolve invoicing and shipping problems.
  • Maintained department procedures manual detailing processing requirements for each individual account.
  • Tracked orders and notified customers of status or potential delays.
  • Liaised between warehouse personnel and customer to facilitate account and operational needs.
  • Maintained excellent working relationships with customers by efficiently responding to inquiries and complaints concerning work orders, invoices and shipments,.
  • Explained proposed solutions to customers, management and other interested parties through written proposals and oral presentations.
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Answered constant flow of customer calls with minimal wait times.
  • Offered advice and assistance to customers, paying attention to special needs or wants.
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Assisted customers with setting appointments, special order requests, and arranging merchandise pick-up.
  • Liaised with customers, management and sales team to better understand customer needs and recommend appropriate solutions.
Archer Daniels Midland Company - Senior Produce Clerk
Donalsonville, GA, 11/2020 - 10/2021
  • Received and unloaded new items upon delivery and checked products for damage and order accuracy.
  • Maintained safe, neat and clean working environment and closely monitored for wet floors or other hazards.
  • Monitored refrigeration, freezer and cooling areas for proper functioning and reported issues to supervisor.
  • Used dollies and pallet jacks to unload and organize merchandise from delivery trucks.
  • Assisted customers with price checking fruits and vegetables and finding requested items in department.
  • Pleasantly greeted customers and provided prompt and courteous service.
  • Completed regular cycle counts and inventory audits.
  • Observed safety protocols when transporting merchandise to different areas of store to alleviate item damage.
  • Stayed current on available products, store promotions and customer service policies to better serve shoppers.
  • Checked for outdated and overripe grocery items and removed from inventory.
  • Checked product levels and recommended new purchases.
  • Collaborated with sales team members to stay current on inventory levels, complete accurate orders and resolve item issues.
  • Calculated correct order totals, updated accounts and maintained detailed records for inventory management.
  • Partnered with merchandising team to create and implement profitable pricing strategies.
  • Maintained tidy and clean work areas to promote optimal productivity and safety standards.
  • Interacted with guests in friendly and knowledgeable way.
Silver Cross Hospital - Maintenance
Manhattan, IL, 05/2008 - 05/2019
  • Troubleshot equipment breakdowns and performed preventive maintenance.
  • Mixed, used and properly stored hazardous chemical cleaners to reduce risk of injury or illness.
  • Inspected facility and grounds and picked up trash or other debris impacting appearance or movement flows between spaces.
  • Responded immediately to calls from personnel to clean up spills and wet floors.
  • Supervised supplies in inventory and submitted reorder requests.
  • Trained junior maintenance professionals on correct repair and cleaning procedures.
  • Worked with building managers to assess ongoing needs and plan preventive maintenance and cleaning schedules.
  • Followed procedures for use of chemical cleaners and power equipment to prevent damage to floors.
  • Checked in and stocked inventory throughout facility.
  • Kept building spaces premises clean inside and outside.
  • Operated compactors and balers to discard cardboard boxes and trash.
  • Organized daily cleaning schedules for custodial team.
US Army - Medic
City, STATE, 04/2004 - 04/2008
  • Attended training classes to maintain certification licensure, keep abreast of new developments in field and maintain existing knowledge.
  • Conducted end-of-shift cleaning, sanitation and resupply of equipment to promote organized, sanitary workstation.
  • Coordinated with treatment center personnel to obtain patients' vital statistics and medical history.
  • Assessed nature and extent of illness or injury to establish and prioritize medical procedures.
  • Interpreted limited histories and used physical examinations to identify potential underlying critical issues.
  • Scheduled and taught in class combat life saving techniques.

  • Minimized mechanical issues by adhering to medical vehicle maintenance schedule.
  • Trained new recruits on proper vehicle inspection and operations

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Resume Overview

School Attended

  • Austin Community College

Job Titles Held:

  • Logistics
  • Senior Produce Clerk
  • Maintenance
  • Medic


  • Associate of Arts

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