Administrative Support (7 years), Scheduling (8 years), Database Inventory Management (10+ years), Customer
Relations (7 years), Asset Management (7 years), Shipping And Receiving (10+ years), Inventory Management (10+
years), Mail Clerk (10+ years), Bilingual Translator (7 years)
Resume History worked in various Retail stores and Banks and comapnies in my early life in the 1990's. Macy's,
JCPenny, TJMaxx Supervisor and Customer Service experience, Lawrence Fire Fighter's Credit Union, First Eastern
Mortgage loan Processor,Early 2000's Law Firm Accenture Office Support. Hewlett Packard Mail room.
02/2013 to 02/2017
Logistics CoordinatorNovitex － Andover, MA
Coordinated and scheduled site to site transfers of assets online at the office facility.
Entered IBM/Client orders in the data system, verified asset records in the database, Scheduled server orders via online phone in nation wide and Global IBM client locations
.⦁ Updated ordered assets in the database system entered new serial numbers processed client and IBM owned assets set data system tracking. Met delivery deadlines for project orders.
⦁ Conducted conference call meetings with corporate management online and via phone on various issues.
⦁ Organized data center servers by customer number tracked and verify records to ensure dated completeness. Processed RMA's.on returned orders.
⦁ Filed project documents records by date, visually inspected data center servers, filed inspection reports scanned multiple client orders.⦁ Used various Office machines Xerox and copy units.
⦁ Set and delivered shipment via UPS and FedEx thru IBM accounts with all documentation, Validated contents against packing slip of order completion.
⦁ Researched previous orders upon customer requests on receipts records.Managed assets and projects on hold placed in stock room organized cage inventory assisted with reconciliation.
⦁ Assisted on customer requests with reconciliation of server rack locations in data center assisted on network trouble shooting.Worked closely with IT department.
⦁ Escorted client and customer visitors and management staff at facility locations as requested.
⦁ Software's used, Lotus Notes, Order Now, Same time, Symphony, W W3 Network, UPS, FedEx accounts. All transactions are connected on the AT&T Client Network. Filed final reports.
01/2011 to 01/2012
Material CoordinatorEnterasys Networks － North Andover, MA
Processed and entered asset wireless devices data, created inventory transactions on the SAP and Oracle
QC documented and inspected all units requiring test for the MQA Lab and bar coded inventory.
Processed RMA returns exported work orders for release before deadlines.
Assisted purchasing personnel and
accounts payable on shortages.
Organized all materials according to the FIFO method, shipped via FedEx /UPS/ DHL systems upon requests.
Delivered all in company assets to requested facility locations.
Filed all final reports and inspection documents.
01/2010 to 01/2012
Inventory SpecialistTextron － Wilmington, MA
Managed and coordinated order transactions in a secured government defense company.
transactions with accuracy on scheduled orders met deadlines.
Responsible for supporting purchase order functions
on shortages in the Oracle database.
Resolved all inventory variances RMAs and returns, created reports on the
spreadsheet for accurate cycle count totals.
Processed shipping labels via FedEx/UPS/Airborne software's for
Completed database item entries, delivered inter office mail, copied and filed final documents.
Sarbanes Oxley and Audit requirements, Kanban preparation.
Used the GMP safety method, Passed mandatory
interim security clearance.
01/2008 to 01/2009
Customer Service RepresentativeSovereign Bank － Lowell, MA
Accurately and efficiently processed banking transactions such as customer deposits, Credit and Check
Cashing,Ensured customers are quickly connected to meet their needs, Bilingual translated when needed.
Met or exceeded sales goals by influencing customers to learn about the products and services that will benefit
Built and developed partnerships maximize effectiveness and serve customers,
Assisted on customers with inquiries and account issues professionally and composed manner, forwarded to
manager as appropriate,
Informed and educated customers on how to conduct simple transactions through self-service technologies,.
Education and Training
Bachelor's: Business AdministrationMOUNT WASHINGTON COLLEGEBusiness Administration
Associate: BusinessHesser College － Salem, NHBusiness