Receptionist who answers a high volume of incoming calls while handling in-person inquiries from clients and colleagues. Flexible and hardworking with the drive to succeed. Dedicated and focused, great with prioritizing, completing multiple tasks. Seeking a role of responsibility and authority.
Worked with company systems such as Live Support and diligently completed all assigned tasks, working overtime as needed.
Received award for customer service recognition and ability to work well with the other team members.Multiple technical awards for work performance.
-Monitored DOT Violations to ensure that the company was not hit with unnecessary penalties.
-Corrected and fixed logs while taking phone calls.
- Placed between 60-80 outbound calls daily to sell and upgrade services.
-Consistently met and exceeded department expectations for productivity and accuracy levels.
-Recognized as top sales generator, increasing sales.
-Gold Certified every month, Won Quality Awards.
-Processed an average of 80 inbound and outbound technical support calls daily.
-Received a letter from At&t CEO stating i was a strong technical support agent and very customer service friendly.
-Filing patients records, scheduling patients, running errands.
-Ordered Furniture, Cashiered and signed customers up for credit cards/ reward cards.
-Graduated with a 3.3 GPA
- Completed 1 year of nursing school with a GPA of 2.8
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