Meet and greet airline customers in a positive and friendly manner.
Verify government issued photo identification and/or authorization to ensure only authorized access to the concourse.
Issue customer baggage tags and place tags on checked baggage.
Move tagged baggage to client conveyor belt system.
Primary responsibilities include completing transactions and providing customer service.
Greet customers as they arrive in the store and provide them with information regarding products and/or services
Respond to customers' complaints and take necessary actions resolve their issues
Take payment in exchange of items sold
Bag, box and wrap purchased items
Identify prices of goods using memory or scanner
Enter transactions in the cash register and provide customers with the total bill
Sort and count currency and coins
Issue receipts and change to customers
Count money at the beginning and ending of each shift
Process exchanges and refunds
Process credit card and check payments
Resolve customer complaints in a proactive manner
Open and close tills
Train other staff members to work as cashier
Keep the work area tidy and clean
Welcome customers as they arrive at the order counter
Provide customers with the menu and suggest food items as per their preferences
Inform customers of any special or new deals that the company has introduced
Take orders by punching them into the POS database and repeat orders to ensure accuracy
Take cash or process credit cards in exchange of meals sold
Relay orders to the kitchen so that they can be prepared immediately
Prepare orders when needed by constantly checking the order slip for accuracy
Handle preparation of fountain drinks, shakes and ice creams
Assemble orders and pack them in a safe manner
Ensure that condiments such as sauces and napkins are added to the packaged food items
Assemble meals on a tray and offer the tray to the customers eating in
Operate fry stations and grills to handle food preparation activities
Rotate stored food items to ensure freshness
Discard any expired item immediately
Ensure that order and food preparation counters are clean at all times
Handle customers' complaints and concerns
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