loan processor resume example with 5+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:
  • :
Professional Summary
Highlight I’ve had the opportunity to grow, help others, lead others and be introspective. I’m looking for the job I can see myself enjoying that allows me to continually add skills to my belt as well as stretch and strengthen my knowledge in favor of my thus far attained rare contributive skills.
  • Guest services
  • Inventory control procedures
  • Merchandising expertise
  • Loss prevention
  • Cash register operations
  • Product promotions
Work History
Loan Processor, 08/2022 - 03/2023
Century Communities Dayton, OH,
  • Prepared Files Via Salesforce
  • Researched applications and applicants
  • Ensure that all documents were accurate and accumulated before submission
  • Reached out and interviewed clients when necessary to gather more information for applications
  • Worked with team once a week to ensure customer satisfaction and mobility
  • Documented communication with clients in a detail oriented way
Senior Data Analyst, 02/2018 - 03/2023
Realtor.Com Westlake Village, CA,
  • Billed and invoiced clients after analyzing tax returns
  • Prepared tax returns and filed them electronically
  • Updated client personal
  • Transferred data and client personal information in software for later consumption
  • Reached out to clients to obtain personal information for and collected ID verification for background checks through the IRS
  • Used business objects, business intelligence and other reporting tools to extract data from data solutions and data warehouses.
  • Performed root-cause analysis on data-related system problems to recommend or execute corrective action.
  • Managed key tasks and resources to achieve cost, schedule and strategic growth initiatives.
  • Assessed large datasets, drew valid inferences and prepared insights in narrative or visual forms.
  • Collaborated with stakeholders to identify business needs and data sources.
  • Utilized data visualization techniques to present and explain complex data sets.
  • Updated and developed scripts and queries to extract and analyze data from multiple sources.
  • Developed and implemented data governance policies and procedures.
  • Created data models to support decision-making processes.
  • Implemented business intelligence solutions to increase operational efficiency.
  • Developed customized reports, summarizing and presenting data in visually appealing format.
  • Provided technical support for troubleshooting analytics and reporting issues.
  • Developed and implemented data collection systems and other strategies to optimize statistical efficiency and data quality.
Learning Ambassador, 09/2019 - 07/2021
Eso Belcamp, MD,
  • Accumulated progress onto databases for managers to present to other leads on increasing productivity and efficiency
  • Verbal and written communication
  • Handled Organization and time management for managers to convey new tactics to their team members on ways to ensure quality
  • Filed paperwork, sorted, and delivered mail and maintained office organization.
  • Delivered friendly assistance with new hires throughout interviewing and hiring process.
  • Organized new employee orientation schedules for new hires.
  • Analyzed and reported on employee turnover rates to assess reasons and make recommendations for improvement.
  • Developed and implemented policies and procedures to use for recruitment, employee relations and benefits administration.
  • Monitored employee attendance and performance to verify punctuality and absences, addressing issues in accordance with company policies and procedures.
  • Compiled employee records from individual departments to maintain central files.
  • Helped employees register for benefits programs using online portals.
  • Participated in recruitment and selection process for new hires.
  • Processed documentation for employee actions such as new hires, grievance resolutions and terminations.
  • Monitored and analyzed employee satisfaction survey results.
  • Responded to employee inquiries regarding benefits and other HR topics.
  • Updated and maintained employee attendance records.
  • Developed and maintained HR policies and procedures.
  • Monitored participant workflow and behaviors throughout training process.
  • Scheduled and taught in class and online courses to increase learning opportunities.
  • Mentored new hires, resulting in stronger staff development and increased productivity.
  • Recruited and trained new members of guest service team.
  • Implemented new training courses after assessing corporate data and identifying employee weaknesses.
  • Developed individualized training plans to achieve staff readiness.
  • Tracked attendance and evaluated progress for assigned trainees.
  • Mentored newly hired employees on operating equipment and safety and developed training manual to use for reference.
  • Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
  • Achieved results by working with staff to meet established targets.
  • Educated staff on organizational mission and goals to help employees achieve success.
  • Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
  • Generated reports detailing findings and recommendations.
  • Maintained database systems to track and analyze operational data.
  • Evaluated staff performance and provided coaching to address inefficiencies.
  • Helped meet changing demands by recommending improvements to business systems or procedures.
  • Enforced rules and regulations outlined in company manual to set forth expectations comprehensibly and consistently.
  • Created successful work schedules for each team member to maintain deadlines and fully staff shifts.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Collected, arranged, and input information into database system.
Certification : Medical Insurance Billing, Expected in
Ohio State University - Cleveland, OH,
Status -
Associate: Human Resources Management, Expected in
Ohio State University - Columbus, OH
Status - TriC Currently enrolled in TriC to obtain associates in Human Resources Rare Contributive Skills Attentiveness Adaptability Emotional Intelligence Real Self-motivation Creative Quick Problem Solving

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Resume Overview

School Attended

  • Ohio State University
  • Ohio State University

Job Titles Held:

  • Loan Processor
  • Senior Data Analyst
  • Learning Ambassador


  • Certification
  • Associate

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