loan processor csr resume example with 20+ years of experience

Jessica Claire
, , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - - : - -

Successfully manages high volumes of loan documentation in fast-paced environments with demanding productivity, funding and customer satisfaction targets. Familiar with verifying tax, credit, employment, loan, personal and residential histories. Comfortable working alone or with team members to accomplish tasks and enhance processes.

  • Loan Application Preparation
  • Loan Records Filing and Maintenance
  • Credit Applications
  • Customer Service
  • Time Management
  • Customer Communication
  • Deposit and Payment Collection
  • Appoint Scheduling
  • Mortgage Loan Processing
  • Loan and Repayment Schedules
  • Customer Account Review
  • Funds Disbursement Application
  • Credit Verification
  • Verbal and Written Communication
  • Loan Information Recording
07/2019 to Current
Loan Processor/CSR Isaac Elementary School District #5 Phoenix, AZ,
  • Organized, filed and maintained customer, department and regulatory loan records.
  • Assembled and compiled title abstracts, insurance forms, loan documents and tax receipts.
  • Checked applicant credit, personal references and employment histories.
  • Carried out pre-funding and funding functions.
  • Reviewed historical customer accounts to assess payment compliance and adherence to loan terms.
  • Worked with third-party vendors to address and clear loan closing requirements.
  • Examined and verified information in loan application and closing documents.
08/1994 to 05/2019
Classroom Teacher North Tippah School District City, STATE,
  • Delivered clear, informative lectures on subject matter framed to meet state standards.
  • Tracked attendance, assignments, grades and class participation for students.
  • Met with parents and guardians to discuss student progress and areas for improvement.
  • Administered tests, quizzes and other assignments to gauge students' learning and knowledge of course materials.
  • Worked with parents, administrators and counselors to develop improvement plans for struggling students.
  • Established positive relationships with students, parents, fellow teachers and school administrators.
  • Adapted teaching methods and instructional strategies to promote learning in students of differing skill levels.
  • Developed lessons, activities and materials to cover required course material.
  • Identified early signs of emotional, developmental and health delays or problems in students and followed up with parents.
  • Liaised with team of professionals to implement comprehensive educational action plans for special needs and at-risk students.
  • Offered hands-on learning opportunities to develop student self-esteem and life skills.
  • Explored foundational learning concepts with students through hands-on activities, videos and class discussions.
  • Established and communicated clear learning objectives to foster student progress and academic performance.
  • Taught groups of up to 32 students and provided individual support.
  • Administered and graded class tests to evaluate student progress and comprehension.
  • Created study guides and supporting materials to reiterate lecture details and prepare students for tests.
  • Helped students learn to persevere with challenging tasks and build resilience for later educational efforts.
  • Maintained positive classroom environments by reinforcing rules for behavior and relationship-building actions.
  • Gave quizzes and tests to assess student understanding of material.
  • Graded tests and papers and uploaded grading information to district system.
02/1987 to 07/1994
Loan Processor/Marketing Intern The Peoples Bank Ripley City, STATE,
  • Supported loan officiant and underwriter teams by ensuring timely, judicious and accurate loan processing.
  • Determined completeness of recovery documentation, legal fees, valuations and lien searches for loan packages.
  • Maintained fast-paced schedule by consistently providing satisfactory application approval turnaround times.
  • Completed closing process by collaborating with attorneys, title companies and government clerks.
  • Organized loan files, updated databases, prepared general correspondence and communicated with stakeholders.
  • Created and completed loan submission packages.
  • Discussed loan needs and financial histories with clients and conveyed information regarding application processes.
  • Obtained repeat business by building strong customer relations and delivering world-class customer service.
  • Communicated with customers in person and via telephone to answer questions, process transactions and resolve issues.
  • Reviewed and verified borrowers' income, credit reports, property appraisals and supplemental information to prepare documents for underwriting.
  • Maintained complete confidentiality of submitted information according to release guidelines.
  • Filed completed packages quickly and efficiently.
Education and Training
Expected in 05/2007 to to
Master of Science: Reading And Literacy
Walden University - Minneapolis, MN
Expected in 05/1993 to to
Bachelor of Science: Education
Blue Mountain College - Blue Mountain, MS

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Resume Overview

School Attended

  • Walden University
  • Blue Mountain College

Job Titles Held:

  • Loan Processor/CSR
  • Classroom Teacher
  • Loan Processor/Marketing Intern


  • Master of Science
  • Bachelor of Science

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