ADT Technician specializing in Alarm system installations, repair & customer education. Experienced in wireless/hardwired alarm systems such as General electric, Honeywell etc. Five consecutive years on the field with professional customer service skills and the ability to multi task in a physically demanding position.
Assisted in training a hand full of new service technicians.
Processed loans using calyx point software for submission to various banks, Kept track with lenders by calling and emailing for update.Educated customers on different loan programs such as fixed or adjustable rates. Worked with title companies such as north American title when funding the loan. processed up to thirty loans in one month which in return made our branch profitable.
Installed and removed Alarm systems, including pulling wire, device termination and mounting back boxes.Documented and reported each installation in company log book.Tested backup batteries, keypad programming and sirens to diagnose malfunctions. Educated the customer on how to use the system.
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