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Loan Processing Assistant Resume Example

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Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Summary

Successfully manages high volumes of loan documentation in fast-paced environments with demanding productivity, funding and customer satisfaction targets. Familiar with verifying tax, credit, employment, loan, personal and residential histories. Comfortable working alone or with team members to accomplish tasks and enhance processes.

Skills
  • Contract Finalization
  • Processing Procedures
  • Created Reports
  • Information Verification
  • Processing Documents
  • Document Review
  • Financial Statements
  • Insurance Knowledge
Education and Training
University Of Phoenix Tempe, AZ Expected in Associate of Arts : Accounting And Business Management - GPA :
Experience
Western Alliance Bancorporation - Loan Processing Assistant
Mesa, AZ, 11/2020 - Current
  • Upheld compliance with privacy and security requirements, as well as federal statutes covering FHA, VA, & Conv loans.
  • Prepared and delivered loan documents to title and escrow teams.
  • Submitted completed loan applications, including recommendations for underwriting approval or denial.
  • Worked with third-party vendors to address and clear loan closing requirements.
  • Organized, filed and maintained customer, department and regulatory loan records.
  • Assembled and compiled title abstracts, insurance forms, loan documents and tax receipts.
American National Bank Of Texas - Commercial Lending Assistant
Burleson, TX, 02/2020 - 11/2020
  • Examined and verified information in loan application and closing documents.
  • Checked applicant credit, personal references and employment histories.
  • Reviewed historical customer accounts to assess payment compliance and adherence to loan terms.
  • Assembled and compiled title abstracts, insurance forms, loan documents and tax receipts.
  • Worked with third-party vendors to address and clear loan closing requirements.
  • Prepared and delivered loan documents to title and escrow teams.
  • Submitted completed loan applications, including recommendations for underwriting approval or denial.
  • Organized, filed and maintained customer, department and regulatory loan records.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Juggled multiple projects and tasks to ensure high quality and timely delivery.
Rent-A-Center - Assistant Manager
Chester, SC, 08/2017 - 01/2020
  • Reviewed sales reports to enhance sales performance and improve inventory management accuracy.
  • Enforced company policies and procedures to strengthen operational standards across departments.
  • Mentored staff to enhance skills and achieve daily targets, using hands-on and motivational leadership.
  • Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.
  • Planned and prepared workflow schedules, delegating tasks for 5 -member team.
  • Organized schedules, workflows and shift coverage to meet expected business demands.
  • Collaborated with store manager to develop strategies for achieving sales and profit goals.
  • Implemented training processes for newly hired employees and supervised department managers, shift leads and production personnel.
  • Developed and implemented performance improvement programs, resulting in 95% increase in efficiency.
  • Oversaw team development according to industry service standards to further customer loyalty.
  • Directed and led employees, supervising activities to drive productivity and efficiency.
  • Analyzed monthly sales and performance reports to support operational planning and strategic decision making.
  • Initiated inventory control measures to manage and replenish stock, maintain cost levels and meet customer demand.
  • Completed inventory audits to identify losses and project demand.
  • Enhanced sales by implementing merchandising and promotional improvements.
  • Managed personnel scheduling, facilitating adequate coverage to meet demand.
  • Improved efficiency and productivity by implementing organization systems for financial reports, schedules and inventory control.
  • Supported sales management initiatives to optimize business development.
  • Conducted job interviews, led employee performance evaluations with constructive feedback and rewarded top sales performers to attract and retain top-quality personnel.
Laz Parking - Operations Manager
Everett, WA, 09/2015 - 08/2017
  • Established work priorities to meet contractual obligations for schedule and installations.
  • Managed company operations with responsibility for profit and loss, scheduling, training and inventory control.
  • Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.
  • Implemented process improvements based on identification of productivity or quality issues.
  • Liaised between IT and business to develop structured business architecture to capture key performance indicators (KPIs) for business unit.
  • Assisted executive leaders in decision-making processes by creating daily reports and suggesting areas for development.
  • Analyzed strategic, core and support processes and recommended improvements to streamline processes.
  • Defined project roadmap to solidify project objectives and milestones.
  • Secured revenue, accurately monitoring cash intake and maintaining store policy updates to eliminate discrepancies.
  • Evaluated and processed shift reports to assess metrics and make proactive adjustments to future plans.
  • Designed performance metrics to provide traceability through organization and advance tactical and strategic business goals.
  • Assisted in refining procedures, defining best practices and correcting reported audit issues.
  • Inspected production areas to identify and correct unsafe or unauthorized practices.
  • Identified shared data elements and relationships between data elements and processes, people and systems.
Accomplishments
  • Promoted from Commercial Lending Assistant to Mortgage Processing Assistant, in less than 12-months
  • Consistently maintained high customer satisfaction ratings.
  • Exceeded sales goals by an average of 100% in 2019

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89Good

Resume Strength

  • Formatting
  • Length
  • Measurable Results
  • Personalization
  • Strong Summary
  • Target Job
  • Word Choice

Resume Overview

School Attended
  • University Of Phoenix
Job Titles Held:
  • Loan Processing Assistant
  • Commercial Lending Assistant
  • Assistant Manager
  • Operations Manager
Degrees
  • Associate of Arts

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