Over ten years experience in the Commercial delivery business and experience as a courier for a priority service based company. Proven ability to deliver products in a timely manner with an emphasis on customer needs. Skilled at assessing clients and customers' needs.
Load Supervisor, 01/2006
to 08/2013 UPS - United Parcel Service – Atlanta,
Responsible for training and supervising pre-load employees.
Ensuring safety procedures are met for employees and their assigned belts as well as assisting with loading and identifying package issues for immediate resolutions.
Handle assigned employees reviews, assessments and terminations.
Work in conjunction with management, safety coordinator and union representatives to guarantee daily productivity levels are met.
Relief (Cover) Delivery Driver, 05/2004
to 07/2004 UPS - United Parcel Service – Atlanta,
Responsible for customer contact regarding package deliveries to assigned UPS customers.
Comply with UPS guidelines for secure and reliable delivery.
Responsible for all C.O.D's and assurance of monies delivered to corporate for account calculations.
Delivered to residential and commercial locations.
Inspected cargo for count accuracy.
Successfully avoided time delivery delays by carefully planning best routes.
Received pick-ups and delivered them to warehouse.
Package Handler, 11/2003
to 01/2006 UPS - United Parcel Service – Atlanta,
Responsible for sorting packages at assigned Sorting Facility.
Duties include reposition and distribution of all assigned freight, lifting packages, sorting packages for specified deliveries and receiving instructions regarding normal and special deliveries.
Food Clerk, 02/2003
to 09/2003 Whole Foods Markets – Atlanta,
Provide superior customer service for Prepared Food Dept for natural and organic grocery store.
Responsibilities included prep efforts for dept inventory, showcasing all prepared foods, assisting customers with natural and organic Prepared Food questions.
Assist Team Lead with marketing tools for sales.
Responsible for new hire training.
Food Clerk Courier/Driver, 09/1995
to 10/2002 Federal Express – New York,
Responsible for all aspects of release cargo including classification and input of FedEx shipments.
Completed and received all necessary customer documentation for pick up and deliveries.
Assisted customers with priority mailing needs including transportations, warehousing and posting entry activities for customers' accounts.
Consistently delivered packages with a 98% success rate.
Maintained service level standards regarding follow ups.
Responsible for tracking completion of all POD's (package on delivery).
Consistently met FEDEX compliance regulations regarding domestic and international deliveries.
Responsible for training new hires and supervising their routes during training.
E2 Nursing School , 01/1983
to 01/1985 Military - US Navy – Great Lakes,
Microsoft Office and Outlook.
Associate of Science: culinary arts,
Current LeCordon Bleu - 1927 LAKESIDE PKWY Tucker.Ga