Upper management experience in fast-casual dining. Passionate about working with a team towards achieving daily and overall goals. Perfectionist and detail oriented. Strong work ethic, seeking further experience in hospitality and new experience in other industries.
Top bonus marks with Five Guys Burgers and Fries as a crew member, shift leader and assistant general manager.
Top bonus marks with Five Guys Burgers and Fries as a crew member, shift leader and assistant general manager. Fastest and youngest promoted in franchise history with Five Guys. Managed three different months of perfect shopper bonus scores with three different general managers in two different stores.
Fastest and youngest promoted in franchise history with Five Guys.
Managed three different months of perfect shopper bonus scores with three different general managers in two different stores.
The following describes my work in two separate restaurants under the same ownership:
Preparing various dishes with perfect presentation in high volume/high pressure environments. Responsible for the sanitization, organization and upkeep of all stations. Communicating with management and executing tasks with a high level of efficiency and speed. Offered a shift lead position at five weeks. First and only employee to work in both kitchens with full knowledge of all menus.
Hired on as shift lead. Responsible for simple food preparation, serving customers over the counter and clean up after shifts. Offered a position as assistant general manager after 2 weeks.
Providing the best customer service while leading my staff in a very high volume open kitchen format. Duties included working shoulder to shoulder coaching and training crew members, managing the shift by working hard as well as delegating and supporting crew members. Worked in two different stores with three different general managers to help them 'right their ships'.
Helped bring cleanliness, labor costs, shopper scores, and health code scores back to the standards of excellence that is the 'Five Guys Standard". (see more above in 'accomplishments')
Creating excellent sandwiches with great customer service. Also responsible for food preparation and cleanliness of entire restaurant.
High volume 'fine-casual' atmosphere. Food Preparation and line cooking duties. Hired to be a manager and trained as such however I turned the position down in order to accept a salary position with Five Guys.
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