I have 3 years customer service experience. I possess both internal and external communication skills. I have the knowledge and ability to communicate both verbally and written. I am a Certified Dental Assistant experienced in direct patient care, routine laboratory tasks, chair side tasks, creating and updating patient records, and general office management. I am eager to continue my education as a Dental Assistant and to learn the "ropes" of an office and to learn the preferences of the Dentist as well. I am Compassionate and gentle at chair side because I really do care about the patients we will be helping. My freshly learned skills and compassion for patients makes me a perfect candidate for the position you are seeking to fill.
Equipment- Fax machine, copier, scanner, printer, calculator and
Will to work diligently
Easy to work with
Dental materials knowledge
Sterilization techniques familiarity for safety of the patient
Dental Radiography certificate
Gentle patient care
Organized with working materials and patient charting
Superior customer service 100% of the time
Certified in First Aid
Keeping patients comfortable
Patient support and reassurance
Bachelor of Science: Dental Hygiene Old Dominion University - Norfolk, VA
Will apply to Hygiene Program in the near future.
Certification: Dental Assisting Dental Careers Foundation - Virginia Beach, VA
05/2015 to 08/2015
Lifeguard Ocean Breeze Waterpark – 849 General Booth Blvd, Virginia Beach, VA 23451
Certified CPR and first aid lifeguard at Ocean Breeze. Job duties include: ensuring the safety of our guests; keep order by following policy and procedures set forth by Ocean Breeze Waterpark; attend in-service weekly to establish certified lifeguard skills are at the optimum required level.
10/2015 to 03/2017
Administrative Assistant/ Receptionist Tidewater Bariatrics and Coastal Internal Medicine – 1405 Kempsville Road, Chesapeake VA, 23322
Politely answered phones and scheduled or confirmed office appointments.
check in/ check out of patients
took payments in NextGen and QuickBooks
Politely helped patients over the phone successfully communicate with the doctor through messages on Nextgen.
Scheduled patients for appointments.
Calmly and patiently tend to agitated or irate patients to diffuse the situation and make sure their needs as a patient are taken care of efficiently
01/2017 to Current
Dental Assistant Dental Career Foundation – 855 Kempsville Road, Virginia Beach VA, 23464
Set up examination room and dental trays in preparation for examinations and procedures.
Successfully assisted the dentist by performing four-handed dentistry and other chair-side duties.
Correctly mixed compounds for cleaning or filling teeth.
Alerted other staff when patients arrived and prepared records for dentist review.
Educated patients about proper oral hygiene and plaque control procedures.
Worked closely with patients before, during and after dental procedures.
Competently prepared dental materials including cements, amalgams and composites.
Diligently cleaned instruments and work areas in accordance with sterilization and disinfectant protocol.
Took impressions for retainers and appliances.
Developed and implemented individualized dental care plans for patients.
Instructed patients on dental hygiene practices such as proper tooth-brushing and flossing techniques.
Competently exposed, developed and mounted dental x-rays (both intraoral and extraoral).
Quickly and thoroughly set up trays and sharpened instruments.
COMMUNITY SERVICE : Mentor "Reading Buddies", Virginia Teachers For Tomorrow, Contributes to CHKD. HOBBIES: Basketball, Soccer, Dance, Hiking and exploring.
I became Interested in Dental because of the amount of work I have had done on my own teeth and I feel I can connect greatly with patients.