Motivated Pharmacy Technician looking to launch a successful career in this challenging and rewarding field. Gained valuable experience inpharmacology prescription processing and medication compounding. Solid foundation with pharmaceutical calculations and pharmacy procedures. Committed to ensuring optimal patient care through attention to detail and effective communications and comprehension.
Retail pharmacy procedure knowledge
Prescription filling training
Medication Inventory Management
Data entry specialist
Prescription drug labeling
Accurate pharmaceutical calculations
Committed to quality assurance
Customer needs analysis
07/2014 to 12/2014
Life, Health and Annuities Insurance AgentBANKERS LIFE INSURANCE CO – Chesapeake, VA
Prospect for customers through cold calling and interaction through one on one personal interactions from provided lead system.
Set appointments to discuss customer needs and make risk assessment to determine the best insurance product for the customer.
Develop and maintain a client base by providing outstanding customer service through answering questions, understanding customer concerns and providing solutions.
01/2011 to 07/2014
Automotive Service WriterRICK HENDRICK CHEVROLET – VA
Interview vehicle owners about their concerns, assign work to the technician team, prepare and communicate cost estimates, and convey the issues to technicians to assist in making a proper diagnosis.
Arrange loaner or rental cars for customers.
Keep customers informed of vehicle repair status as well as any cost changes.
Developed customer database from zero to 300+ customers.
Increased monthly sales average from $40K to $70K.
Consistently surpass average Customer Satisfaction Inquiry (CSI) score.
Rank as top seller of extended service agreements.
Received Mark of Excellence Award from General Motors 2012, 2013 Attained ASE Certified Automotive Service Advisor designation.
01/2010 to 01/2011
Service Lane AssistantRICK HENRICK CHEVROLET – Norfolk, VA
Greeted customers, scheduled and coordinated appointments, responded to telephone inquiries, handled customer financial transactions, and assisted Service Writers.
BartenderVIRGINIA BEACH CONVENTION CENTER
Associate of Science Degree: General Studies Tidewater Community College - Virginia Beach, VA Automotive Technology
License: Pharmacy Technician Professional Technical Learning Center - Newport News, VA
Top 1% of class
Completed over 350 hours of classroom time
Real work experience in school pharmacy filling prescriptions, inventory, pharmacy computer programs and cleanliness procedures