Recent graduate with an AS in Business Administration from SBBCollege, and expecting to graduate June, 2017 with a BS in Business Administration. Ambitious student who has completed coursework in Accounting and Microsoft Office. Possesses strong interpersonal skills and a desire for a career in Administration. Diligent individual well versed in both Business Accounting Software and Contract Law. Offers solid critical thinking skills and detail-oriented with strong technical skills and the ability to learn concepts quickly.
Summary of Skills
POS systems knowledge
Retail inventory management
Accurate cash handling
MS Office proficient
Compelling leadership skills
Well-versed in contract law
Maricopa School DistrictAugust 2014 to June 2014Librarian/Art Instructor Maricopa, CA
The Home DepotNovember 2011 to June 2013Sales Specialist Visalia, CA
Maintained up-to-date knowledge of store policies regarding payments, returns and exchanges.
Prevented store losses using awareness, attention to detail and integrity.
Organized weekly sales reports for the sales department to track product success.
Trained 10 new employees quarterly.
Created new processes and systems for increasing customer service satisfaction.
Excelled in exceeding daily credit card application goals.
Developed highly empathetic client relationships and earned reputation for exceeding sales goals.
Designed displays to make the store experience interactive and engaging.
Managed the purchasing process for the entire department.
Loading/unloading merchandise from truck.
Authorized payment of invoices and return of merchandise.
KmartDecember 2008 to June 2011Employee Supervisor Taft, CA
Selected merchandise based on the most favorable price and quality.
Established and maintained proper high traffic displays, resulting in increased sales.
Conducted staff meetings with sales personnel to introduce new merchandise.
Printed various labels and tags for all merchandise.
Recommended and helped customers select merchandise based on their needs.
Supervised 50+ employees.
Exchanged returned merchandise for customers quickly and efficiently.
Served as liaison between customers, store personnel and various store departments.
Tracked down sources of special products and services to meet customers' special needs.
Trained new employees on company customer service policies and service level standards.
Incorporated fine oils and acrylics to create custom paintings and murals for the students.
Maintained accurate specs, adhering to print and art specification standards.
Instructed 200+ students.
Organized art shows.
Consistently met schedules and deadlines for all illustration projects.
Produced imaginative illustrations in an efficient and timely manner.
Critiqued other students work and gave constructive feedback.
Mentored other students.
Librarian: Replaced worn labels and barcodes to keep materials in good physical condition.
Maintained an inventory of contents for the rare books and archives collections.
Troubleshooted technical problems with library computers and other technology.
Answered patrons' questions at the circulation desk.
Coached students, faculty and staff in the use of electronic, print and internet resources.
Maintained complete and accurate records of all library transactions.
Billing of books.
Santa Barbara Business College2015Associates of Science: Business AdministrationBakersfield, CAGPA: Dean's ListBusiness Administration Dean's List
2015Bachelors: Administration MarketingGPA: GPA: 3.50GPA: 3.50 Administration Marketing Microsoft certification. Advanced coursework in the following subjects: Organizational Behavior, Marketing and Advertising, Business Management, Human Resource, Public Relations, and Finance and Accounting.
Maricopa School District2009High School DiplomaMaricopa, CA
Named "Associate of the Quarter" for exceeding all customer service goals.
Achieved $10,000 sales goal in one shift.
Increased revenue by advertising.
Routinely helped as many as 200 customers each day in a high-volume retail environment.
Assessed organizational training needs.
Promoted to Store Employee Customer Service Supervisor after only 5 months of employment.
Accounting, acrylics, Advertising, art, attention to detail, Billing, Business Management, cash handling, credit, client, customer service, Finance, Human Resource, illustration, Inventory management, inventory, leadership skills, law, Lesson planning, Librarian, Marketing, materials, meetings, MS Office, Organizational, personnel, policies, POS, processes, knowledge of store, Public Relations, purchasing, quality, Retail, sales, sales reports, specification, Visual displays